GWC Warranty
6010 Atlantic Blvd, Norcross, GA 30071 United States
https://gwcwarranty.com/
Closed now
About
Since 1995, GWC Warranty has provide quality F&I products that are MotorTrend® Recommended Best Buy – including a variety of comprehensive coverage options designed to meet the most frequent needs of today’s drivers.
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Leona Cooper on Facebook
11 days ago
06/25/2022, 23:26 PM
my vehicle was in and out of the repair shop in an orderly fashion. wasn't 100% impressed with their repairs but all in all good friendly service.
Business Response:
Thank you for your feedback, Leona!
Kristal Dailey on Facebook
12 days ago
06/25/2022, 12:59 PM
They move super quick…My truck was dropped off Tuesday morning to the mechanic GWC contacted me around 11am and Thursday at 5pm my car was fixed (it was the Transfer Assembly)
Business Response:
Kristal, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Blessing Andy Abua on Facebook
22 days ago
06/15/2022, 06:28 AM
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Moshe Sapoznic on Facebook
a month ago
06/02/2022, 08:56 AM
The company took care of the problem right away
I’m satisfied
GWC
Thank you..
Business Response:
Thank you, Moshe! We appreciate your feedback.
Robert Regalado on Facebook
a month ago
05/31/2022, 18:06 PM
Recently had to get a job done on my rear differential I was trying to find a company that would work with them when I brought it to a mechanic shop they gave me the run around even charged me to look at my vehicle when I told them what the problem was but whatever I finally went on gwc website and found local shops that work with gwc once I did that I was stress free the steps were 123 very satisfied thanks GWC
Business Response:
Hello Robert, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Logan Patrick on Facebook
a month ago
05/25/2022, 18:26 PM
Very thankful for GWC warranty company. They paid just under $3200 for an oil leak and suspension repairs on my 2008 Lexus LS 460. I want to emphasize to anyone reading this that has a warranty with them or is considering getting one to READ YOUR CONTRACT! I am an insurance agent and I understand how this type of stuff works. Many people will not leave good reviews for their insurance company cause it’s just not something you typically do. Think about it. Have you ever left one? Probably not. So when you look at the reviews all over on almost any insurance company or likewise warranty company you will find a lot of very bad reviews. NOW… I am not saying that GWC is perfect by any means, surely there have been mishaps and so forth but I am here to tell you today that I would be willing to bet that (just like with insurance) the vast majority of these bad reviews were because
A) people did not REALLY read their contract and understand it and or did not refer back to it when they needed work done. I’ve seen it many times with clients that I spell out the policy to a T (granted I have great relationships with my clients). READ the list of exclusions. Do not expect GWC to cover something that they never said they would
B) miscommunications
C) poor maintenance (again refer to your contract)
D) bad mechanics???
E) not all sales reps are perfect. The one I dealt with, for my policy, I don’t believe worked at GWC. She was good and honest. But just like with agents some of these people are snakes (sadly) they will promise you things that are not true, or completely overlook them (whether intentional or not)
All of this being said I was to be clear that I have 0 affiliation with GWC other than my warranty and I have 0 special interest in them. I just believe in doing what’s right and so many times I see good people in this world being persecuted
Also it is very worth pointing out that my mechanic told me my shocks/struts were seeping oil and would need replacing at some point in time. This came sooner than later and I am currently unable to turn my wheel all of the way for sharp corners without it grinding and rubbing the wrong way underneath (I’m no expert on cars). So I brought the car back to the mechanic. Come to find out a shock pretty much gave out entirely and spewed fluid all over the shop floor. The shop called GWC and they did not cover this, said they only covered a certain type of shock. The desk guy at mechanic said it was nonsense and he argued with them but he can never get through to warranty companies. He said sometimes if the client calls and complains they will. So I called.. but as I sat on hold I went back through my contract and the brochure and it really says little to nothing about shocks or struts on the brochure. Then in the list of EXCLUSIONS it explicitly states that they do not cover shocks or struts (except a specific kind, it’s probably a much more durable kind)
Now I could kick and scream and cuss GWC out but why?…. Think about this…. Why would they cover shocks or struts. Imagine you live on a terrible road. You’d need them every month. Imagine you said I don’t care I’m going off-road fury cause my warranty company will pay for my repairs… well, about that: they will but only within reason. If I owned a warranty company I would not want to cover shocks/struts, that’s how you got bankrupt. So I hung up the phone and said I’ll eat the money for these specific repairs, GWC has already paid for them self (my policy was $2995)
Hope this helps!!!!
Business Response:
Thank you so much for your kind words, Logan. We really appreciate you taking the time out to share your experience with us.
Michael Bingham on Facebook
2 months ago
04/30/2022, 08:09 AM
amazing warranty company very quick and prompt definitely a good choice i would give a 10 star if i could
Business Response:
Michael, thank you so much for the review!