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GWC Warranty
- Automotive
- Norcross, GA
About this business
Location details
6010 Atlantic Blvd, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Part needed for repair was back ordered. As I realize this is not the fault of you all I went without a truck for 9 1/2 weeks and was offered the five days of rental car coverage. The five days was nice but it did not help me out the rest of the time I was without a vehicle I realize these times are challenging due to the pandemic and things being on back order due to the pandemic. One would think that there would be some sort of customer service understanding and allow for exception to the rule and or contract as I was told... read more
Business response:
Hello Michael, please provide your contract number or the last six of your VIN so we can look into your claim. Thank you, GWC Warranty
Guardian Warranty Company This was my experience with Guardian Warranty Company. I have been in the car business since 1998 and have dealt with a lot of warranty companies. I have dealt with some really professional customer service oriented warranty companies and I have dealt with some nightmare warranty companies. Guardian Warranty Company is by far the worst I’ve dealt with in my automotive career. I have a friend that bought a car and purchased an extended service contract through Guardian. She bought the exclusionar... read more
Business response:
Hello Brent, please provide your contract number or the last six of your VIN so we can look into your claim. Thank you, GWC Warranty
really bad ! you think you buy an extended warranty so you have no problems when it comes to faulty engines. but these people will go back and forth with so that they won't approve the engine repairs.
Business response:
Hello Flores, please provide your contract number or the last 6 of your VIN so we can look into your claim. Thank you, GWC
Your company is horrible I had a terrible experience it was a huge fight every step of the way just to get my car covered and fixed
Business response:
Hello, please provide your contract number or the last 6 of your VIN so we can look into your claim. Thank you, GWC
Good morning, Mr. Cerra. Upon review of your claim, I confirmed that we are moving forward with the timing chain portion of your claim. The shop has agreed to call us back once they have verified a failure to the exhaust manifolds. If they are indeed warped or cracked as they believe, we will cover them under your service contract. I apologize for the delay in your inspection report results; we strive to process claims in a timely manner because we know that our customers need their vehicles and depend on them. I can assure ... read more
ALL worries no drive, that's what the slogan should be, good luck calling on hold forever, then when they pick up they put you hold....If you take your car in they will challenge all repairs, If you talk to anyone they will all tell you something different, it take 3 weeks to get anything done....once they pay anything major forget it, they lost money and don't plan on loosing anymore and will deny everything moving forward....
Business response:
Please call us at 800-482-7357 to speak with a claims advisor and discuss your claim further.
I would NEVER buy again,contract stated it covered brake lines and hoses,but because they were rusted,they wouldn't cover,always gave an excuse not to cancel contract,now my water pump is leaking,cant wait to see excuse they will have this time.If not covered I will go DIRECTLY to the dealer and demand cancellation.
Business response:
Hi Frank, I am sorry you have had a bad experience. Please provide your contract number or the last 6 of your VIN so we can look into your claim. Thank you, GWC
WORST WARRANTY COMPANY EVER!
GWC is a joke. Do NOT buy this warranty. They go out of there way to find a reason not to cover the parts or Labor. I have the highest possible coverage they offer and they still do not approve my repairs. Save your money and pay for it yourself!
Business response:
Hi Caleb, I am sorry you have had a bad experience. Please provide your contract number or the last 6 of your VIN so we can look into your claim. Thank you, GWC
Frequently asked questions about GWC Warranty
How is GWC Warranty rated?
GWC Warranty has a 4 star rating with 5,502 reviews.
When is GWC Warranty open?
GWC Warranty is open now. It will close at 5:00 p.m.