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GWC Warranty
- Automotive
- Norcross, GA
About this business
Location details
6010 Atlantic Blvd, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Took too long to get inspected still haven't got my truck fixed been almost a month without my truck just no excuse
Business response:
Hi Lonnie, sorry you have had a bad experience. Please share your VIN number or policy number so we can review your recent claim. Thanks
Would like a little more on details on what’s covered. Things I think were covered weren’t. Just think the details of coverage should be better explained
Could have paid for all the parts for the repair. All which where nessescary. Although approval was quick and repair done fast. I did save $600
I paid for my warranty in good faith. The explanation I received from you was there was a lawsuit for my year & make bmw & you wouldn’t approve the repairs. I reviewed my contract & there is nothing that says my repair wouldn’t be covered. I paid $5K and I feel I was taken.
Business response:
Thank you for providing your feedback and letting us know about this issue, Johnny. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. The claim for oil consumption is a condition that is not covered under our Vehicle Service Contract. We did provide you with a Technical Service Bulletin number to call BMW and seek recourse since there is a campaign for this issue and they will be able to provide assistance. Please get in touch with us on (800) 482-735... read more
Never ever trust these guys.. Company is a scam... im reporting to Better Business Bureau... Waste of time & $$
Business response:
Hi Jernard, sorry you did not have a great experience. Can you send us your contract number or VIN so we can research the claim please? GWC Warranty
Didn't know we had to pay the taxes on the repair, was told that was in the exclusions, like who really reads that crap. Would have been nice if that was verbally explained when i purchased the warranty!!! Be glad when i sell this van and no longer have to deal with GWC!!!
Business response:
Hi Camden, unfortunately, your contract’s ability to cover taxes on repairs can vary by state. Depending on the state in which you live, the terms of your contract regarding taxes can vary. Let us know if there is anything we can do to help.
It took a while for the inspector came out to check my car. And also they couldn’t cover the issue because of pre existing damage. They should have given some kind of help if im paying for a warranty.
Business response:
Thank you for providing your feedback and letting us know about this issue, Andrea. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 482-7357 and we'd be happy to help you out. Cheers, GWC Warranty
Total scam they wiggle there way out of paying for repairs .DO NOT BUY THIS WARRANTY!!!!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Brandi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 482-7357 and we'd be happy to help you out. Cheers, GWC Warranty
They dont cover the m9st important parts. They also will not tell you if the work is covered until the shop takes apart the engine or transmission. If they dont cover the part the shop will charge you the rate to take apart the engine or transmission.
Frequently asked questions about GWC Warranty
How is GWC Warranty rated?
GWC Warranty has a 4 star rating with 5,501 reviews.
When is GWC Warranty open?
GWC Warranty is closed now. It will open on Monday at 8:30 a.m.