This profile has been claimed by the business owner or representative.
Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
blamed me for a car repair that wasn't fixed in the time he gave, did not admit to it, was dishonest and lacked good customer service skills. I'm fed up with this place. Going back to regal Nissan for my repairs.
I went to test drive a 2010 pre-certified Rogue and trade in a 2006 Sentra. During the test drive I told my salesman, Michael Green that the smell was unacceptable. It smells like pepper spray or mace. He assured me it would be taken care of. At 10:15 pm I finally get to see the car I just bought, after it was "cleaned up and taken care of" and all paperwork has been completed. The smell is still there and I tell Michael this is still unacceptable. His remark to me was to use fabreeze. I stated that is not an acceptable answ... read more
Business response:
It was great speaking with you earlier...hopefully we will be able to help the situation per our discussion...
was told i was getting a certified nissan, didnt get it, was told car needed nothing bought it at 30k miles , car needed 30k service which is recommended by nissan, also had to come back a redew contact since first one was denied, well in second contract they added a warrenty and zactec which i had no idea since i was rushed threw it because they were about to close, kinda of my fault , but how sleezy, also this added another year to my contract which was not disclosed to me, well people that is just a little sample of my sc... read more
The finance managers I worked with were liars and they were very unprofessional. They will do anything possible to make a sale and are very sneaky in the way they try to get things done. They forced me to take warranties that I didn't need to make up for agreements that they could have easily said no to. I am very disappointed and will make sure that someone knows what to look out for when it comes to this dealership.
I Went to this dealership to look at a used car on October 15th and was outright lied to about the condition of the car and the asking price. This dealership should be closed down by Nissan. Extremely dishonest salesman and unprofessional service.
We had problems from beginning when they sold the car that we were driving over an hour to purchase. Then we negotiated on another one & they were letting someone test drive. Then the finance department Adam was a total jerk, my husband told him we would just return the car. Adam was angry we had better financing thru our own bank. Carl the salesman told me it would take a couple of hours to install DVD turned into leaving my car for 3 days. Then when installed the incorrect stuff, Carl would not return my calls. Overall HOR... read more
Business response:
I am glad we were able to replace the DVD for you and make everything right. Please let me know if you need anything else and we will be more than happy to help. Thanks Again, Brandon
Our old Honda really need to be replaced because it has problem here and there. So, we went to Gwinnett Place Nissan in that my wife always wanted to buy a Nissan Altima. One of the sales representative come out and greeted us when we were looking in the lot. Then he introduced us some of the features and price related information. Since we asked about financing(we told him our current working info), he explained and said "I can assure you that you will get a very low APR". So after a test drive, we decided to buy this Altim... read more
Business response:
It was great speaking with you earlier. I am glad we were able to talk through everything and we look forward to helping you in the future. Thanks Again, Brandon
I recently purchased a new vehicle from this dealership. I was satisfied with the friendliness and attentiveness of the car salesman (Mike)and the finance rep (George), these gentlemen were GREAT!!! The experience was pleasant up to the point of establishing the vehicle sale price and determining how the vehicle would be financed. I came into the location knowing my credit rating for potential internal financing and I had in my possession a check from another lender in hand. It was my hope that my preparation would eliminate... read more
Business response:
It was great talking with you the other day. I am so glad we were able to talk through everything and make you satisfied. Congratulations and enjoy your honeymoon! Thanks, Brandon Gwinnett Place Nissan New Car Manager
Nissan is a good car but this dealerships customer service is terrible. First the salesman asked me if I had financing and with what bank. I told him the name of my Credit Union and he said we work with them all the time, hundreds of loans. The finance manager later had never heard of my Bank. LIES! The finance people kept us waiting for over an hour and then once in their office to sign the papers they tried to add all kinds of extras to the bottom line including a service plan which they said would only add $20 a month to ... read more
Business response:
I would like to update my review. I received a call from Brandon who said he wanted to make it right. I was impressed. He offered us some free service & oil changes. My opinion of this dealership has changed as I see they are concerned about their customers. I have to say Nissan is a dealership I would recommend. Thank you!
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,146 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.