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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Where's my missing key fob for my GTR? Excellent experience up until they claim we received 2 key fobs for a 2019 GTR when we only received one. Manager won't return phone calls. Before that they had me drive up to their dealership to get a replacement key programmed. Once I arrived they said 'sorry we gave you two keys. we can't help you." Will never buy a car from them again and certainly won't be bringing this car in to be serviced by them.
Slow to payoff our trade-in While the customer service was good and the deal we got also very good ( that's why I gave it 2 stars instead of 1 ), the financing department left much to be desired and operates like a strip mall dealership scam artist. It has been 20 days since we bought the car and they have yet to pay off our trade in. In the car selling business this the holy grail of things you don't do to customers. The whole reason I only go to big-box franchise dealerships is because I feel assured they will not do these... read more
Alex hoang is crooked and dirty This dealership is dirty and crooked. I would not recommend this to my worst enemy. Low down Alex is worth about as much as what I wiped my butt with. Thieves, low down crooks.dont make this mistake.
Financing I was helping my grandson establish credit and had to co-sign. That was in April. They sent our information out to 25 and counting finance companies and banks. I received more rejections today. My credit score has dropped several points. They should warn you before they send out your information. They literally ruined my scores and my poor grandson who had no credit all. Never use them
Nissan 370z Recently bought a fairly new car for my wife, had it about a week and found out that Air condition not working. The car I bought was certified. Everything suppose to be checked even if it have a factory warranty or not. The car have only 12000 miles on it, I shouldn't even have to buy extended warranty but the sales manager keeps on pushing. Don't really like customer service, wasn't friendly.
No respect for customers My experience at this dealership is by far one of the worst experiences I’ve ever had at a dealership and I beg that you take the time to read this before considering purchasing a car from Gwinnett Place Nissan. I scheduled an appointment on 10/19/2018 to see a specific certified 2017 Nissan Murano Platinum. I was assured the vehicle was still available and to come on in as my drive would be an hour. I arrive at the dealership that afternoon for my appointment and the salesman Brian Kim is struggling... read more
Lack of communication Went in to get a rental car since my airbag was on recall. He told me I needed someone to drive me there so I got my friend to drive with me there. I went in to check in my car and all the guy said was he got my paper work done and was ready to go. After my friend drove me to enterprise the guy calls me telling I was suppose to drive my car with the bad airbag home then go to enterprise "like we discussed." He never said anything of that sorts and I also didn't like his attitude when I came back to get ... read more
Business response:
Thank you for sharing this with us! We are sorry to hear about the misunderstanding you had with our service department. Our team would like the opportunity to speak with to see if there is anything we can do to make things right. If you are willing to discuss this please reach out to Service Center Director, Glenn Hartley at 770-476-7771 or send an e-mail to GPNcares@gmail.com so that we can regain your trust.
SOB SOB Jerk Dealer ALERT!!!!!! Not sure if any of you been to Gwinnett Place Nissan near Atlanta GA, but I just got charged 405 dollars for an Alignment job. I sent my car there because they told me it would cost $211 for a 91 GTR with aftermarket coilover. I am hugely disappointed and furious but hopefully everyone else will learn from my mistake and stay away from those MFs!
Business response:
Shuren - We are concerned by your review and would love the opportunity to have it addressed for you. Your satisfaction is extremely important to our company. Please reach out to general manager at 888-537-8774.
This place and staff is a joke I visited this dealership to look at a vehicle. I test drove the car and it was ok. I think it was over priced for the year and mileage. They appraised my vehicle way low. I told them that they were under pricing my car and to bring me my keys. They then proceeded to go into the secure area and make fun of my lack of car buying skills. I received my keys and will never visit this dealership ever again. I wouldn’t have gave them one star if I didn’t have to. Felt like the ghetto. This experience... read more
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.