Harlow's Casino Resort & Spa

Anonymous 

on Expedia

6 years ago

It's very obvious that smoking is a regular occurrence in this hotel. The place smelled of smoke as i entered the front doors. The roomed reeked of smoke as well. Fire alarm sounded twice in the middle of the night! The parking lot looked like a trash lot every morning...trash and broken bottles every where. I did not feel safe! 

Anonymous 

on Expedia

6 years ago

No card games. One restaurant No Beds not soft Internet service very poor 

Anonymous 

on Expedia

6 years ago

Disappointed I usually don't write reviews, however for $150 per night this deserves a review. There was dust everywhere, cigarette burns all over the carpet, the bottom part of the beds were worn out. I went to the front desk and asked for lotion and was told housekeeping would bring it up to the room. I received the lotion at checkout the next morning. I was disappointed in the service. The buffet was nice and service was great! 

Anonymous 

on Expedia

6 years ago

The room was in need of some updates-the bedding was worn; the handles were worn; painting was needed; too much paint was on the doors and was thickly layered and shabbily done; handles had fallen on the toilet door entrance. The room was no an indicator of the amount we paid for it. 

Anonymous 

on Expedia

6 years ago

The property was a lot less than expected. They try to mask the smokey smell will automatic air fresheners and it only makes it smell worse. The hotel also messed up my reservations. They called me on my second day saying that I needed to come get my items. They were very unprofessional on the phone. When I answered the phone, the front desk caller didn't say who they were or where they were calling from. They only said that I needed to come get my stuff and leave. I told them that I had reservations for 3 nights through Che... read more

Anonymous 

on Expedia

6 years ago

I was so disappointed in this place. We had been driving for 11 hours, and I booked because of the jetted tub. When I used it, green slime came out of one of the jets. When I complained, they didn’t even acknowledge that I said anything. Very disappointed in the buffet they served too! 

Anonymous 

on Expedia

7 years ago

Could not get my food credit without a lot of calling the front desk 3 times 

frankmurff 

on Expedia

7 years ago

I was total that my room came with free food but got no free food with my room