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Headlight Revolution
- Atlanta, GA
About this business
Location details
2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A believe this product is overpriced junk waited over 2 weeks for the headlights one when out right away took truck back are part went back to working put it back together went out again
Business response:
Hey There! I truly apologize for the inconveniences you have experienced with your order, It sounds like you received a defective product upon delivery. We see around a 5% defective rate on these bulbs and unfortunately, you may have gotten one. We would like to make this right to you! Get in contact with us and we would be more than happy to make sure you get something that will perform the best for you. Email: Returns@Headlightrevolution.com Phone: 218-755-5505 Text: 218-215-1173
I have the supernova V.3. Very nice product on my 2017 Tacoma not extremely bright but nice. My issue is that there is a short in my wire harness on the aftermarket side of the headlights. I have called and called H.R. and have no luck, so then emailed them. I told them my problem and they replied field destroy (select brands only) and to contact them. My original email was me contacting them and they know my brand on lights. I not going to field destroy without them saying my lights are under warranty.
Business response:
Hello Robert. Sorry for the mis-communication. If your supernova v.3 bulbs are less 2 years old they are covered by warranty. When we get the field destroy pictures you will get a pair of the V.4 bulbs shipped out. We are working to implement different return practices and it's a work in progress. Let us know if theres anything else we can help with.
they offer products they don't actually have in stock without letting the customer know up front. then, after you have placed an order, and it hasn't shipped after over a week, they say its backordered. fine. it happens, i'm reasonable. but almost 1.5 months later, only to be told it'll be another 2-3 weeks??? yea i'm over this.
Ordered lights on 11/19. Paid for 2 day shipping. It’s now 12/5 and I still don’t have what I paid for. I have lights in my garage but don’t have the harnesses to complete the install smh. Everything about this transaction is frustrating from not having what I paid for to not being able to consistently speak with someone regarding my order. On Monday, I had to call 5 or 6 times to get someone on the phone and that was after I sent an email on Friday to which no one responded. I have no clue if my harnesses have been shipped ... read more
Business response:
Hey John, I'm truly sorry about your poor experience so far, this is not our intentions at all. We have been extremely busy with all of our customers ever since the Black Friday sale, thus not allowing us to be super efficient with responses, phone calls, emails, etc. We have contacted Morimoto about this issue of no harnesses in your order and are waiting on a reply from them, I assure you that you will get your harnesses as soon as I can make it happen. Again, I sincerely apologize for the inconveniences. If you wish to... read more
Very disappointed in the customer service or lack thereof, I called for help deciding what was the best HID headlight and fog light upgrade since there are dozens of choices. I left two voicemails during normal business hours and also commented on a FB post, all three attempts were totally disregarded. I ended up calling a competitor and in less time then it took to leave two voicemails at HR I was able to spend over $500.00 with a 10% discount and free shipping from a competitor in Atlanta Ga. HR most likely will not miss m... read more
My dad spent nearly $1,000 with Headlight Revolution. They sent him the wrong HID high beams 4 times. Both of the LED fog lights failed twice, one of LED low beams failed, and one of the LED switchbacks failed. All of this in only 16 months!!! They're friendly and knowledgeable but their product is junk.
Business response:
Kalob, we saw your dad's review on Facebook, BBB and Google. I guarantee we can help, instead of leaving bad reviews all over please contact us so we can make it right. The only thing we want is for our customers to have the best lighting possible. Please email sales@HeadlightRevolution.com or call us at 218-755-5505 any time.
I spent nearly $1,000 with Headlight Revolution. They sent me the wrong HID high beams 4 times. Both of the LED fog lights failed twice, one of LED low beams failed, and one of the LED switchbacks failed. All of this in only 16 months!!! They're friendly and knowledgeable but their product is junk.
Business response:
Keith, please contact us directly so we can help you solve these problems. Please email sales@HeadlightRevolution.com or call 218-755-5505
Putting HIDs or LEDs in a halogen housing, No...
Frequently asked questions about Headlight Revolution
How is Headlight Revolution rated?
Headlight Revolution has a 4.7 star rating with 2,613 reviews.
When is Headlight Revolution open?
Headlight Revolution is closed now. It will open tomorrow at 10:00 a.m.