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Headlight Revolution
- Atlanta, GA
About this business
Location details
2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have almost two weeks waiting for my lights and I still don't receive anything wrong
keep trying to ask question but are deleted, why??
2006 Dodge Ram- After a week one side completely quite working and this is the other side. I canget them on the phone easy peasy to make a purchase for way over priced lights. But good luck getting ahold of their customer service! First no driver low beam and now no high beams either and previous was lots of flickering And pattern is pretty spotty. There is no between from highs beams and low beams. This setup on my 06 dodge ram I was told by the dealership that it cause my tipm to need to be re-flashed or replaced for $200-... read more
Business response:
I'm sorry to hear about this! I have passed your info on to our sales manager and they will be reaching out to you shortly!
Please get your customer service in gear. I placed an order for overnight shipping, you respond with you wont have it for two months, I say cancel it, and then you ship it. .... right when I order from someone else. Do you realize how big of a problem this is?
Business response:
Hey Barry, we’re very sorry to hear about that! What was your original order #?
I purchased these headlights for $150- and thought they were very impressive. Then 1 failed, they replaced it and then 6 months later 1 failed again. Now the 2 year warranty is up and they offer a discount, not very Happy. The cost is to high and the life expectancy is to low in my opinion.
Timely ship products when ordered.
Business response:
Thanks for the review frank! Although you hit the option for a negative review instead of positive. If it’s not too much trouble would you mind changing it?
The customer service is horrible. I’ve been trying to reach them for an update on my order and have had no luck. I’ve left numerous messages for a call back and have not received one back yet.
Business response:
Hi Shayla, I’m so sorry to hear you’ve had trouble getting through to us. We pride ourselves on customer service and your experience isn’t typical, or something we’re okay with. Can I get your order number so we can get this figured out?
Horrible service no to answer the phone. Out of stock and when you email nobody gets back to you. Buyer Beware
Business response:
Hey Mark, we’re sorry to hear our customer service has been sub par. Can we get your order number and we can have someone reach out.
Horrible customer service. I’ve been trying to get in touch with Headlight Revolution for days. I have not gotten any response from email, nor anyone to answer the phone. I’m not one to usually blast a company, but I just want the items I paid for and still have not received. I placed the order back at the end of March, and last communication I had was over 2 weeks ago, which I was told I would be getting the lights by the end of the week and still haven’t received . I would just like the products I paid for, but I will not ... read more
Business response:
Hey Shayne, we are sorry to hear we dropped the ball here. Can you get us you order # and we can have someone reach out and get you an update on your order.
Frequently asked questions about Headlight Revolution
How is Headlight Revolution rated?
Headlight Revolution has a 4.7 star rating with 2,613 reviews.
When is Headlight Revolution open?
Headlight Revolution is closed now. It will open at 10:00 a.m.