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High Priority Plumbing and Services, Inc. - Acworth, GA
- Plumbing
- Acworth, GA
About this business
Location details
317 Northpoint Parkway, Acworth, GA, 30102, United States
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Completely renovation could be a start! It's obvious that the management and/or owners do not care about the property.
I was referred to High Priority Plumbing by AHS. There service and quality of work has declined. Over the years I have had several repairs completed by this company however the most recent repair was different. Bradley the plumber was respectful, but seems overwhelmed in diagnosing and later completing the repair even when he bought another plumber to help him. Several issues were addressed; however one leak I mentioned from my tub he changed the drain, but didn't even test if it corrected the issue. And it did not, but afte... read more
Will scam you and your insurance company! Beware, very unprofessional, dismissive, unhelpful, rude, arrogant, messy, wouldn't finish the job that was agreed to be done but still took full payment and then left. Horrible company.
We were assigned this one star plumber based on a request through AHS. We had a main pipe clogged. When the plumber arrived, he confirmed the line was clogged and that it wasn't covered under AHS. After showing him the contract that it was, he still claimed that he couldn't do the work because there was no cleanout or access point. After showing him the access point, he still wouldn't do the work without us signing a waiver if sewage spilled. The only way they would do the work is if we paid them $775 to remove the toilet an... read more
I called High Priority Plumbing for service on my water heater. Although the gentlemen that came was extremely polite. He failed to remedy the problem. I would not recommend this company to anyone. The repair lasted 2 weeks. $800 for 2 weeks, I trusted them and they let me down big time. I called a reliable plumber that installed a new water heater and gave a honest assessment of the issue. Even after calling explaining that the repair only lasted two weeks they simply brushed me off, no follow up, no standing behind their w... read more
My warranty company sent High Priority Plumbing to my home to pump my septic tank. High priority sent out a nice young man to do the work, but I find out later that he has only been working there for a month. I've had my tank pumped twice and they took the time to find the tank and only dug in one spot. This particular company employee dug up my flowers and shrubs trying to locate my tank. I reached out to High Priority to see if they would replace my flowers and shrubs and they said no. Use this company at your own risk. Th... read more
Not a fan. Have used them multiple times and need to request experienced plumbers bc the ones without experience will offer to cut holes into your ceiling without actually understanding the issue. If you request a specific person, they will send someone else in their place without informing you. Second time, they ordered the wrong part. This time they changed their policy to waive their fee for prior customers. Did not send out a communication of this change and when I spoke to someone, she refused to allow me to speak to an... read more
They recommended a water damage mitigation company that turned out to be a litigation company to me. Three years after their service I'm going to trial with said company. I hope the referral fee they got was worth it though. Too bad because their service was fine, as was their plumber. However I hope in the future they vet the people they recommend.
High Priority Plumbing came to one of my homes and charged me $700 to repair a plumbing issue. Two days later I had to call them back as the problem was not remedied. One of their other technicians came out and addressed the issue that was not done correctly the first time. When I told him what I paid, he commented that that was way more than what it should have been. Which is what I thought, but I was in a jam and needed help, so I paid it. They were responsive, so when I had another plumbing matter at another home, I calle... read more
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How is High Priority Plumbing and Services, Inc. - Acworth, GA rated?
High Priority Plumbing and Services, Inc. - Acworth, GA has a 4.3 star rating with 493 reviews.
When is High Priority Plumbing and Services, Inc. - Acworth, GA open?
High Priority Plumbing and Services, Inc. - Acworth, GA is open now. It is open 24/7.