Hilton Garden Inn Queens/JFK Airport

Zovinar 

on Expedia

6 months ago

Location very inconvenient 

Anonymous 

on Expedia

7 months ago

Had to change rooms because toilet didn’t flush and shower was clogged with dirty water. Airport shuttle did not run after 9:30pm and cancelled without notice in the morning. Staff was friendly but incompetent and overwhelmed. 

Allen 

on Expedia

7 months ago

Under construction just outside our door . Booked and paid for king bed 3 months prior and was told it wasn’t available. Literally vacuuming outside our door at 4 am . Highway traffic noise in our room all night long 

Bin 

on Expedia

7 months ago

Noisy. Bad service, inconvenient 

Stephanie 

on Expedia

7 months ago

Around the area is questionable. Desk staff was very rude. 

Nikishia 

on Expedia

7 months ago

Disappointed The room was smaller than I thought. I got the room with snacks and drink and only got that the night we checked in. The breakfast was cold and disgusted, bagel wasn't toasted, the toast was forgotten and when brought no butter. The coffee was ok. For the price paid I expected better. 

Sander 

on Expedia

7 months ago

Never experienced such a Hilton property before. I’m not one to comment but had to this time. Check in took 45 min. Friendly staff member though. No free parking available. As a gold honors member, only got 2 free bottles of water. Room temperature was not controllable, you have to use the separate AC unit that is very noisy. That’s not all, during the 2 night stay, hotel decided not to clean the room as my stay was “short”. Hallways smell like weed and not fresh. Room is very outdated and not to Hilton standards. First and ... read more