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HomeMembership
- Louisville, KY
About this business
HomeMembership is founded on the expertise and devotion of the industry’s best associates. Our hands-on approach allows us to address the specific needs of our clients, giving us the opportunity to provide them with unique warranty services that are tailored to their specific needs. Our sales associates and staff hold some of the highest designations in the home warranty industry. Holding these high standards for all of our staff and associates makes us a leader in the warranty industry.
Location details
133 Evergreen Rd, Ste #203, Louisville, KY, 40243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HomeMembership did a great job! They honored their commitment and were easy to work with. I'm glad we had Phoebe Hanges and the team to help us with the issues in a quick time frame!
Business response:
Thanks for taking the time to leave us a review. We were happy to help you with your water heater problem.
Home Membership takes excellent care of our clients!
Business response:
Thank you for leaving us a 5-star review and for referring your clients to us for their home warranty needs.
AMAZING! saved my life! I am a new home owner and I have been learning as i go. At a time I really needed them, they showed up! They were fast at responding. Super helpful by making sure I wasn't spending money that I didn't need to. They explained everything to me plus more. They are getting my repairs fixed quickly and they have damn good customer service!!!! if you're looking for a dependable home warranty company... they are the ones! Wow so grateful for all the amazing help and making my first time owning a home that mu... read more
Business response:
So glad to hear that you are happy with your HomeMembership. It was our pleasure to help you with your A/C issues. Thanks for taking the time to leave us an amazing review!
Phoebe, I have purchased home warranties on about 5 houses in the past on the recommendation of realtors. Not one has ever honored a claim. I have been put off, hung up on, referred to rules and policies etc. In short I have lost trust and faith in any company that sells warranties. However, you have restored my faith. I have already referred you to my daughter….several weeks ago who asked me if I trusted anyone. And, I will refer others to you in the future. Thanks for your grace and fast and excellent customer service! Hav... read more
Business response:
Thank you so much for taking the time to leave us a great review. We are sorry to hear that you have had bad experiences with other home warranties but are so glad that you chose to give us a chance and become a member of HomeMembership. Thanks also for referring us to others! We greatly appreciate it!
Best home warranty experience and company !! I wanted to tell you all how professional your contractor TK heating & Air was ! Tim and Daren were so friendly and did a fantastic and thorough job and explained everything to us as the work progressed and explained to us how to register the warranty online as well , we will for sure keep your company as our #1 home warranty through the Years and couldn’t ask for a better all around experience!! Thank you 🏝Jeannean Heber 🏖
Business response:
Thank you so much for your kind words, Jeannean. We really appreciate you taking the time out to share your experience with us.
Home Membership has been so great to me! I’m a first time home owner and I had my washing machine broke they took their time in helping me and allowing me to buy a new one. Their response is fast and customer service is brilliant. This week during the COVD-19 pandemic my microwave went out, they WTE so kind in waving any deductible fee and allowing me to get a new once since it was not fixable. They are so helpful, Phoebe and Erin did a great job in communicating with me. I totally recommend this company! I never felt alone ... read more
Business response:
Thanks for taking the time to leave us a review. We are happy to hear that you are pleased with our services.
HomeMembership is awesome! Phoebe always responds to claims or claim questions in a timely manner and Erin is great to work with on any billing questions. I took advantage of the price lock offer and don’t regret it. Definitely recommend for first time home buyers!
Business response:
Thank you so much for your kind words, Cassie. We really appreciate you taking the time out to share your experience with us.
We have used this company for our home warranty for almost three years now. Unfortunately we have had to use it many times, but each time it has been a breeze. Phoebe is always quick to respond to phone calls and emails. This warranty has been worth every penny and we will continue with their services.
Business response:
Thank you for the great review. We are happy to hear that our services have been a help to you over the years.
home membership has been great for us every time we have used them. This time was a little more difficult because they got rid of the phone lines and everything is via email. But overall our issue was taken care of and we are happy. Would recommend to friends. Please bring back phone lines though. A lot easier and effective talking to someone personally.
Business response:
Thank you so for taking the time to leave us a review. We have been happy to help you with your A/C repairs. We appreciate your feedback and will continue to do our best to service our members. ~ Troy Cummings President / CEO
Frequently asked questions about HomeMembership
How is HomeMembership rated?
HomeMembership has a 4.9 star rating with 316 reviews.
When is HomeMembership open?
HomeMembership is closed now. It will open on Monday at 9:00 a.m.