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HomeMembership
- Louisville, KY
About this business
HomeMembership is founded on the expertise and devotion of the industry’s best associates. Our hands-on approach allows us to address the specific needs of our clients, giving us the opportunity to provide them with unique warranty services that are tailored to their specific needs. Our sales associates and staff hold some of the highest designations in the home warranty industry. Holding these high standards for all of our staff and associates makes us a leader in the warranty industry.
Location details
133 Evergreen Rd, Ste #203, Louisville, KY, 40243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The analogy of AAA and Home Membership really fits my experience with Home Membership for almost 3 years. I depend on AAA to help me on the road just like I rely on Home Membership when I have a problem in my home. They have "been there" for me many times! THANKS!
At 7 p.m. Friday night, my Hot water Heater had a Catastrophic Failure. Both Beau & Phoebe came to our rescue on Next steps and to assure us that they would help us every step of the way and went Above & Beyond to make sure we were taken care of in getting ours replaced! Way to go Home Membership on your Quality Customer Service!
Business response:
Thank you so much for your kind words, Gary. We really appreciate you taking the time out to share your experience with us.
Home Membership did an amazing job working with my husband and I when we discovered a leak in our crawl space. Covered most of the cost and were very available and excellent about answering all our first time home owner questions.
Business response:
Thank you for taking the time to leave us a review. It was our pleasure to help you with your plumbing issues.
Our A/C wasn’t working correctly when we moved into our house. But, HomeMembership sent out T K Heating & Air & they fixed the job immediately. Tim was extremely knowledgeable & very pleasant with my fiancé & I. We will definitely use them again if we have any other issues in the future. I would give their service a 10/10! Thanks Tim & thank you HomeMembership!
Business response:
Thank you so much for your kind words, Samantha. We really appreciate you taking the time out to share your experience with us.
HomeMembership did a great job! They honored their commitment and were easy to work with. I'm glad we had Phoebe Hanges and the team to help us with the issues in a quick time frame!
Business response:
Thanks for taking the time to leave us a review. We were happy to help you with your water heater problem.
HomeMembership did a great job! They honored their commitment and were easy to work with. I'm glad we had Phoebe Hanges and the team to help us with the issues in a quick time frame!
Business response:
Thanks for taking the time to leave us a review. We were happy to help you with your water heater problem.
Home Membership takes excellent care of our clients!
Business response:
Thank you for leaving us a 5-star review and for referring your clients to us for their home warranty needs.
AMAZING! saved my life! I am a new home owner and I have been learning as i go. At a time I really needed them, they showed up! They were fast at responding. Super helpful by making sure I wasn't spending money that I didn't need to. They explained everything to me plus more. They are getting my repairs fixed quickly and they have damn good customer service!!!! if you're looking for a dependable home warranty company... they are the ones! Wow so grateful for all the amazing help and making my first time owning a home that mu... read more
Business response:
So glad to hear that you are happy with your HomeMembership. It was our pleasure to help you with your A/C issues. Thanks for taking the time to leave us an amazing review!
Phoebe, I have purchased home warranties on about 5 houses in the past on the recommendation of realtors. Not one has ever honored a claim. I have been put off, hung up on, referred to rules and policies etc. In short I have lost trust and faith in any company that sells warranties. However, you have restored my faith. I have already referred you to my daughter….several weeks ago who asked me if I trusted anyone. And, I will refer others to you in the future. Thanks for your grace and fast and excellent customer service! Hav... read more
Business response:
Thank you so much for taking the time to leave us a great review. We are sorry to hear that you have had bad experiences with other home warranties but are so glad that you chose to give us a chance and become a member of HomeMembership. Thanks also for referring us to others! We greatly appreciate it!
Frequently asked questions about HomeMembership
How is HomeMembership rated?
HomeMembership has a 5 star rating with 322 reviews.
When is HomeMembership open?
HomeMembership is closed now. It will open tomorrow at 9:00 a.m.