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HomeMembership
- Louisville, KY
About this business
HomeMembership is founded on the expertise and devotion of the industry’s best associates. Our hands-on approach allows us to address the specific needs of our clients, giving us the opportunity to provide them with unique warranty services that are tailored to their specific needs. Our sales associates and staff hold some of the highest designations in the home warranty industry. Holding these high standards for all of our staff and associates makes us a leader in the warranty industry.
Location details
133 Evergreen Rd, Ste #203, Louisville, KY, 40243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best home warranty experience and company !! I wanted to tell you all how professional your contractor TK heating & Air was ! Tim and Daren were so friendly and did a fantastic and thorough job and explained everything to us as the work progressed and explained to us how to register the warranty online as well , we will for sure keep your company as our #1 home warranty through the Years and couldn’t ask for a better all around experience!! Thank you 🏝Jeannean Heber 🏖
Business response:
Thank you so much for your kind words, Jeannean. We really appreciate you taking the time out to share your experience with us.
Home Membership has been so great to me! I’m a first time home owner and I had my washing machine broke they took their time in helping me and allowing me to buy a new one. Their response is fast and customer service is brilliant. This week during the COVD-19 pandemic my microwave went out, they WTE so kind in waving any deductible fee and allowing me to get a new once since it was not fixable. They are so helpful, Phoebe and Erin did a great job in communicating with me. I totally recommend this company! I never felt alone ... read more
Business response:
Thanks for taking the time to leave us a review. We are happy to hear that you are pleased with our services.
HomeMembership is awesome! Phoebe always responds to claims or claim questions in a timely manner and Erin is great to work with on any billing questions. I took advantage of the price lock offer and don’t regret it. Definitely recommend for first time home buyers!
Business response:
Thank you so much for your kind words, Cassie. We really appreciate you taking the time out to share your experience with us.
We have used this company for our home warranty for almost three years now. Unfortunately we have had to use it many times, but each time it has been a breeze. Phoebe is always quick to respond to phone calls and emails. This warranty has been worth every penny and we will continue with their services.
Business response:
Thank you for the great review. We are happy to hear that our services have been a help to you over the years.
home membership has been great for us every time we have used them. This time was a little more difficult because they got rid of the phone lines and everything is via email. But overall our issue was taken care of and we are happy. Would recommend to friends. Please bring back phone lines though. A lot easier and effective talking to someone personally.
Business response:
Thank you so for taking the time to leave us a review. We have been happy to help you with your A/C repairs. We appreciate your feedback and will continue to do our best to service our members. ~ Troy Cummings President / CEO
My 1st time having and using a Home Warranty so happy i selected Home Membership put my request in fast response water heater blew Called approved same day thank you so much partial reimbursement on the way very courteous ,understanding Great Customer Service Jamie Malone Indpls
Business response:
Thank you so much for the great review. Love hearing about our member's experiences. Glad we could help you with your water heater problem.
My air conditioner went out and they connected me with a repair company within hours. Home Membership even covered the cost of my hotel stay during my wait for the repairman to show up as it went out over the weekend. In every instance I’ve requested maintenance, they’ve always responded quickly and provided the best service from the nicest people.
Business response:
So glad to hear that you are happy with your HomeMembership. Thanks for taking the time to review our services.
My air conditioner went out and I am so happy I had this company as my warranty provider. They had someone out the same day and had me up and running again with in 2 hours. They also followed up with me to make sure everything went smoothly. My policy is up next month and I will be renewing it as soon as I can.
Business response:
So glad to hear that you are happy with our services and that you will be renewing your membership. Thanks for the great review of your AC repair!
The best home warrenty company ever that i have dealt with in all my life experience.very fast and honest and not running you around.this company is where you need to stop for all your insurance needs
Business response:
Thank you for the kind words and the awesome review. We were happy to help you with your water heater problems.
Frequently asked questions about HomeMembership
How is HomeMembership rated?
HomeMembership has a 5 star rating with 322 reviews.
When is HomeMembership open?
HomeMembership is closed now. It will open tomorrow at 9:00 a.m.