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HomeWorld Pearlridge
- Aiea, HI
About this business
At HomeWorld we know that the rooms in your home are more than just a bedroom, dining room, or living room, both in how you use them and what they mean to you and your family. Those rooms, and the beds, dining sets, and sofas you use to furnish them are an expression of you; your style and your unique family needs. Our dedicated staff is here to help you find the furniture and accessories that will enrich your life, whether that means finding multifunctional pieces to optimize a small space, bringing spacious comfort to movi... read more
Location details
98-107 Kamehameha Hwy, Ste 1, Aiea, HI, 96701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I wish I could give them no stars. I'm an early-20 year old female and I went looking for furniture for my parents since they are renovating their house. When I went into the store there was a salesclerk lounging on a couch who did not greet me or get up to offer any assistance. I went up the escalator to the second floor to look at some chairs and after being up there for maybe five minutes he came up the escalator and asked if I needed any help finding something. We went downstairs to look at some chairs and I found one th... read more
Walked around for an hour before someone even noticed me and asked if I need help. Finally got the 2 items I wanted ordered and paid for only to find out after it was paid that its a 6 week wait. They offer free delivery for my hassle. Fine, whatever. After 6 weeks I get another call saying its another 6 weeks because of blah blah blah -- please just cancel my order. I will go else where!
We found a mattress we really loved and purchased and we were told us that we would have it by next week. Well long story short they showed up for delivery with only the box spring...no mattress. Later on that day they called explaining why there was no mattress. Apparently they had to "reorder" it and we would possibly be in stock in a week. So here is to another long week of sleeping on a old mattress after paying a couple grand for a new one.
DEAR YELPERS. I am so upset and very disappointed in HomeWorld Pearlridge today! Went to look at lanai furniture and was not greeted by anyone (my friend was with me, too, and no one greeted her either even when we were in different areas of the store. I said "hi" to a salesman when I walked by, and he did say hi back but never asked if he could help me find anything. I found a BEAUTIFUL outdoor set while strolling through the store that will PERFECTLY suit my lanai. I sat there for awhile and waited for a sales pe... read more
History: A year ago I purchased a leather sofa, chair, and two bar stools for $1200 which I thought was a great price. My problems began during delivery and my inspection of the furnitures - the leather sofa back cushions were crushed, the leather chair had imperfections, and one of the barstools was inoperative. HW sent a repairman for the sofa and replaced the chair and barstools. The defects were so noticeable that I wondered why HW would deliver flawed furniture to their customers. Fast forward to today: ... read more
update: I went to pick up my chair the next day. This time they seemed more accomodating. Had my chair in my vehicle in less than 10 minutes. Still: would've appreciated the heads-up that it could take "a while" to "pull" furniture and you need to call ahead ---- and also: that they can't "pull" furniture when it's close to closing time. In my book if you say that you are open for business until 5pm and someone arrives at 4:50 (or even 5pm on the dot) you should serve them ----- either that or make it CLEAR to your custo... read more
I ordered a couch from here in mid April. The sales rep told me it was on back order and would be two weeks before they could ship it. I called 2 times in May ( every two weeks) only to be lead on that it was on the way. It is now the middle of June and he won't even return my phone calls. I will never shop here again.
I'm new to the island, and was highly recommended to look in this store; not sure why.... I was searching for 2 bedroom sets, and prepared to spend a considerable amount of money... I walked the entire store and not one time did I receive a greeting or any form of service. Before I come to this store again, I'd rather pay more at a different company and get excellent service. Why is standard customer service a luxury?
Not one person greeted me. I am ready to by my son a new bed and willing to spend a good amount of money on it but I will spend my money else where! So sad that I feel I was judge on what I look like that no one wanted to help me again that's ok I will just have to make the drive into town and go to inspirations
Frequently asked questions about HomeWorld Pearlridge
How is HomeWorld Pearlridge rated?
HomeWorld Pearlridge has a 4.5 star rating with 733 reviews.
When is HomeWorld Pearlridge open?
HomeWorld Pearlridge is closed now. It will open tomorrow at 10:00 a.m.