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HomeWorld Pearlridge
- Aiea, HI
About this business
At HomeWorld we know that the rooms in your home are more than just a bedroom, dining room, or living room, both in how you use them and what they mean to you and your family. Those rooms, and the beds, dining sets, and sofas you use to furnish them are an expression of you; your style and your unique family needs. Our dedicated staff is here to help you find the furniture and accessories that will enrich your life, whether that means finding multifunctional pieces to optimize a small space, bringing spacious comfort to movi... read more
Location details
98-107 Kamehameha Hwy, Ste 1, Aiea, HI, 96701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I went to Homeworld yesterday looking to buybaome furniture for my home and 7 sales people passed and no one gave me no hello.or may I help you. I even went to the outlet section and even theybsidnt acknowledge me. On Saturday I had gone to Ashley Furniture in Salt Lake and a young ma. Name Chandler greeted me and even helped me for 1 1/2 hours and I didn't buy anything. He was courteous and very patient with me. He showed around at furniture I may have wanted but it wasn't the right ones. So he did share that they have Home... read more
The service at the store was good, but my experience with getting a replacement couch is a nightmare. After receiving the initial couch (a sectional), I found the material on the corner piece was overly loose. It took five more months to receive the replacement, only to discover they ordered the wrong piece. The customer service agent initially claimed I made an error in my replacement order (like I am in charge of logistics and inventory) and then informed me that reordering the correct piece would take another five months.... read more
Doing business with this company has been a nightmare!!! We received a bedroom set that was toxic it smelled like it was soaked in bug spray. They informed us that when it's shipped the containers are fumigated. The smell was so bad we couldn't sleep in our without getting nauseous.I had to return it.They tried to charge us for delivery from our deposit.I thought that was wrong since I had no furniture. And now they didn't even cancel the charges for the furniture with the credit card company.What the heck!!! It's just crazy... read more
*This is a customer service review only* There are so few options when furniture shopping in Hawaii. After checking Yelp for recommendations I was even more disappointed. I was in the market for a new bedroom set, a couch and a dining room set. Off I went to see what I could find at Homeworld Aiea. If you didn't know, Homeworld is owned by C.S. Wo. They also own Ashley, Mattress World, apt. and Red Knot. Even though each store has its own name, it's all under the umbrella of C. S. Wo and most are in the same building. I w... read more
The store salesman was so rude and was not knowledgeable of the products he had on the floor. I went off on my own to shop and found a floor model item I wanted to purchase and the store manager wouldn't sell it even at full retail price! I guess they don't need sales.
Ordered my couch from here, which was super nice, we got it delivered on time, everything was great. After that couch broke, because we bought one with a usb charging port & reclining chairs. The wire started getting faulty and eventually stopped working. Luckily we did pay for warranty and was able to swap out for a new couch. This is where the 1 star happened. As our re- selection which means they took our couch back & allowed us to have our credit back for our couch, so we can select a new couch to replace our old one. ... read more
Poor online selection. Correction NO online selection. Rather browse to see choices. Not an option here
ALLEN BURGESS-Store Manager 12/21/21:Bought a sectional from Allen because Brandon was expecting and on leave. He promised a discount after we paid for 1/2 of the sectional upfront as he said, "I just need to put in the order, get it approved, then I can discount you later." He said, he would give us the best deal published between now and the final payment. I text Allen 808-218-2643 three times, even once to buy a "Tempur Pedic" bed and even went into the store to talk about final payments and projected delivery date. ... read more
Back in 2016 I ordered a sofa and the sales person told me that if I purchase the extended warranty I could get a full refund of it after all 5 years were done. Since there was no risk I bought into it. After 5 years I came back to get my refund since I didn't use the warranty at all and they told me to come back in a year to receive it. Thought this was weird but assumed that maybe there was a 1-year mfg warranty on the sofa. Now I'm back a year later and the person at the customer service tells me that I should hav... read more
Frequently asked questions about HomeWorld Pearlridge
How is HomeWorld Pearlridge rated?
HomeWorld Pearlridge has a 4.5 star rating with 733 reviews.
When is HomeWorld Pearlridge open?
HomeWorld Pearlridge is closed now. It will open tomorrow at 10:00 a.m.