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Honda of Downtown Los Angeles

4.5

About this business

Location details

780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.59,225 reviews
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lauloveslo's profile image
lauloveslo 
12 years ago

On September 9, I wrote a great review for Honda of Los Angeles and I am know retracting it based on my experience today. I purchased a 2010 Honda in April of this year and was encouraged by Honda personnel to participate in the Honda Vehicle Exchange program when my boyfriend took my car in for a routine oil change. He declined but only a few days later, I was called by Jessica Daniels and was again pushed to trade in my vehicle for a brand new 2013 Honda Civic. Two very important promises were made to me over the phone on ... read more

naver11's profile image
naver11 
12 years ago

I used to have a honda but because of a bad car accident i needed to look around another one. the dealer was okay at first but since I reacted his deals equivocally, he was just trying to push me to buy the car. later, he crumpled some papers that we wrote calculated price and detail information and threw that out in front of me because of he felt I was not buying the car. RUDE AND KEEP PUSHING TO BUY CARS. That's what I felt today. not the dealer I wanted to meet and have a talk with. 

Jaicenia33's profile image
Jaicenia33 
13 years ago

Regards to D'Andre Middlebrook.. please be advised that his service was so profoundly spectacular that it brought to me a time reminiscent of genuine and hospitable customer service. 

antgirl33's profile image
antgirl33 
13 years ago

I went in to purchase a vehicle on 3/13/13. My first impression was not a good one because all of the sales people seemed too busy to welcome me, see what I wanted or even bother to say hello. The first sales rep I was referred to was on a personal phone call and didn't bother to pull himself away long enough to even introduce his self. I was handed over to another sales rep to take me on a sales drive. I contacted one of the internet sales people prior to my arrival to an effort to save time working through the details of t... read more

Steve1122's profile image
Steve1122 
13 years ago

Horrible customer service! Couldn't even understand a word he was saying. We asked him questions about the Civic and Accord and he wouldn't answer our questions. Instead he gave us an attitude! Horrible horrible customer service from Jay Sung. He was very unprofessional wouldn't recommend this guy to anyone. Since it wasn't working out with this guy, we went up to E'ero Polus and he was very helpful. Showed us around and answered all of our questions about the Civic and Accord. As for experience, if we didn't have Jay Sung a... read more

antonio89's profile image
antonio89 
13 years ago

They dont know how to explain things.actually they dont want to explain any thing to you.they are really rude.they treat you like trash. 

mrlemm's profile image
mrlemm 
13 years ago

So i came here and bought a car from them after they "agreed" over email to match another dealers offer. Of course, when i walked in, they started giving me the run around and tried to sell me add on's to get the special 0.9% financing which was agreed upon earlier in writing via email. After a few hours of back and forth, they finally gave in. Mind you, i was already pissed off at this point for wasting my time. Now heres the kicker, the car was delivered to me with an issue already. The Shifter was faulty and it ... read more

Boyle heights's profile image
Boyle heights 
13 years ago

Really thought they would go the extra mile for the customer, but never. Had to come back a second day to negotiate and they still didn't work with me, would not recommend this dealership to no one 

mrlemm's profile image
mrlemm 
13 years ago

So i came hera and bought a car from them after they "agreed" over email to match another dealers offer. Of course, when i walked in, they started giving me the run around and tried to sell me add on's to get the special 0.9% financing which was agreed upon earlier in writing via email. After a few hours of back and forth, they finally gave in. Mind you, i was already pissed off at this point for wasting my time. Now heres the kicker, the car was delivered to me with an issue already. The Shifter was faulty and it caused the... read more

Frequently asked questions about Honda of Downtown Los Angeles

How is Honda of Downtown Los Angeles rated?

Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews. 

When is Honda of Downtown Los Angeles open?

Honda of Downtown Los Angeles is closed now. It will open tomorrow at 7:00 a.m.