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Honda of Downtown Los Angeles
- Automotive
- Los Angeles, CA
About this business
Location details
780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"WARNING! This is in the most ghetto and dangerous part of..." WARNING! This is in the most ghetto and dangerous part of down town with a LOT of homeless, drugs and gangs. Do yourself a favor and stay away and go somewhere safer.
"I came in today to see if I can get a car. I had a sales..." I came in today to see if I can get a car. I had a sales rep by the name of Frida she was not helpful at all. She clearly doesn’t know what’s she is doing. So unprofessional. She has no customer service skills at all. She’s lazy she didn’t even want to go to the lot to see the car that I had in mind. She wanted to choose whichever car from her phone. I had to tell her if we can go to the lot so she can have idea what I want. FYI she is the sales rep and I’m the cu... read more
"Worst experience ever pay to have my tires rotated and..." Worst experience ever pay to have my tires rotated and they did not do it had to go back the next day to make sure they did it will never go back there doing something shady there with her charging people for work they’re not even doing
"Estoy muy agradecida por el servicio que le brindaron a..." Estoy muy agradecida por el servicio que le brindaron a (Nemo) gracias a todo el equipo Honda ❤️ estoy con ustedes desde hace 5 1/2
"During my service visit I requested to have the broken..." During my service visit I requested to have the broken trunk spring in my Honda Accord replaced. Both were to be replaced. There was an issue with the springs that I had ordered from them. There was also a problem getting them replaced properly to see if they would hold up the trunk once it was opened. It took a few visits, but due to the efforts of my great service advisor, Jacqueline Aguilar, who also kept me calm, and got the installation fee waived; the springs ... read more
"Servicio excelente de parte de Víctor No hay otro dealer..." Servicio excelente de parte de Víctor No hay otro dealer mejor que honda de downtown Los Angeles. Muchas gracias por el buen servicio al cliente.
"Pathetically Bad Service Department " My father bought his Honda from Honda of Downtown Los Angeles and always had his service done there. The other day, he noticed the air conditioner wasn't working and today went to the service department at 6:45AM. He was the first customer serviced when they opened at 7AM. He explained the problem with the air conditioner and they convinced him to have his 30K mile maintenance and said everything would be finished in 4 hours. After four hours, they told him that it was going to take ano... read more
Business response:
I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Honda of Downtown Los Angeles. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"Fui al mantenimiento de mi Honda Accord y me atenderion..." Fui al mantenimiento de mi Honda Accord y me atenderion de maravilla me gusta mucho tiene un servicio exelente te atienden rapido si demora a
Business response:
Muchas gracias, que tenga un día exelente! Sinceramente, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
"Went and got my oil changed they said i wasnt covered for..." Went and got my oil changed they said i wasnt covered for 1 year which i was told i would have but the manager was nice enough to help us out it was my first oil change no charge thanks guys!!!
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Carolyn Olavarria|GM| colavarria@hondaoflosangeles.com
Frequently asked questions about Honda of Downtown Los Angeles
How is Honda of Downtown Los Angeles rated?
Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews.
When is Honda of Downtown Los Angeles open?
Honda of Downtown Los Angeles is closed now. It will open tomorrow at 7:00 a.m.