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Honda of Downtown Los Angeles
- Automotive
- Los Angeles, CA
About this business
Location details
780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I bought a certified pre-owned 2013 Honda Civic LX on 7/29/17. Within the first month of ownership it has failed to start twice now. Brakes are also squeaking. Took me multiple phone calls to get a hold of salesman who sold it to me who responded with an apathetic attitude - no apology for the inconvenience or an assurance that the vehicle would be inspected/fixed promptly. Feel like I was duped. AVOID THIS DEALERSHIP.
These dealership it's a trap I don't recommend it to no one specially leasing a vehicle here. THEY BRAIN WASH YOU IN MAKING YOU THINK they want to help you wich they don't all THEY WANT IS YOUR MONEY AND PROFIT OF YOU. I WAS LEASING A VEHICLE HERE THINKING I WOULD OWN IT BUT THAT WAS A BIG MISTAKE I RAN IN SOME DEBT PROBLEMS I FNISH PAYING OFF MY LEASE AND MOW I AM BEING TOLD I CANT OWN IT BECAUSE OF MY CREDIT WHEN I CLEARLY PAY OFF MY LEASE NOW ASKING ME TO RETURN THE VEHICLE MUCH OF B.S IF YOU TELL ME.
Horrid!!!I would give this Dealership and its employee's negative stars if possible. I emailed on a Monday about a used Odyseey and was contacted by Miranda and told the car was on the lot. Show up and low and behold it's not on the lot it has been sold over the weekend. So we drive all the way downtown for a car that doesn't even exist. So now we are dealing with Josh who starts trying to sell us on another deal, we listen to his offer decide we are not interested at the moment and leave. Later we decide that the offer Josh... read more
Do not trust this dealership. I made a horrible mistake buying a 2016 HRV from them. I have been calling the dealership for days, left over a dozen messages, and now I have been waiting inside the dealership for almost 2 hours. I wish I could go back in time and not have bought a car from here :(
The service department took advantage of my daughter when she came in with a simple flat tire repair. Convinced her that she needed to buy a new tire, by giving her the wrong information regarding her flat tire, when in fact, the tire could have been easily repaired by any tire shop that knows their business. Clearly this Honda dealership is not concerned about their customer needlessly spending money and only concerned with a quick, easy and dare I say more profitable solution for themselves. And while trying to resolve thi... read more
I made an appointment with Adrian Sanchez (customer service) to meet "Tony" to see a particular car, and when I arrived another salesperson swooped in instead. Tony was apparently not even called and the salesperson did not ask for him, did not even introduce himself (so I had no idea it wasn't Tony), took upwards of 5 minutes just to get a key (for a different car), laughed when my friend mentioned how long it took instead of apologizing, then blatantly lied to me and said he was going to show me 2 cars (the one I was inter... read more
First of all this place is a madhouse- loud music playing, trashy looking environment, and absolutely no order. They'll try and bate you in with a promise of a price and take that price away as soon as your ready to commit. I even saw the number in Writing! I was told that the price was too good to be true by my bank; they were right. Can't stress this enough: Avoid this dealership!! Don't waste your time. The General Sales Manager, Alex Gonzales, is a serious joke. He masks deception as "just business". Seriously, it's just... read more
This has been the most upsetting experience trying to get my car repaired that I have ever been subject to! I brought my car in for an issue with the crankshaft, and within hours of leaving the dealership the under-shield fell from my car, and was dragged for miles as I drove the freeway. At least 4 people felt it necessary to wave me down, as my car was emitting sparks. I feel lucky that my passengers and I were not seriously injured. The next day I found out that my car's under-shield had been secured using tip ties and a ... read more
WARNING: DO NOT BUY USED CARS HERE!!! I came here in October '14 because I was looking for a Certified pre-owned vehicle. I heard too many horror stories about dealerships selling lemons, so I did my research and found a 2008 Accord coupe that I liked. I met with a salesman, Neuman and told him about the car I saw on the website, listed under the pre-owned certified section. I asked him MULTIPLE times if the car was certified. He said yes, and even proceeded to show me a pamphlet of the 150+ point inspection that comes with ... read more
Frequently asked questions about Honda of Downtown Los Angeles
How is Honda of Downtown Los Angeles rated?
Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews.
When is Honda of Downtown Los Angeles open?
Honda of Downtown Los Angeles is closed now. It will open tomorrow at 7:00 a.m.