This profile has been claimed by the business owner or representative.
Honda of Downtown Los Angeles
- Automotive
- Los Angeles, CA
About this business
Location details
780 W. Martin Luther King Jr. Blvd, Los Angeles, CA, 90037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"When I picked up my car. A work left a Coca-Cola can in..." When I picked up my car. A work left a Coca-Cola can in the middle drink holder. It was not my drink. Not happy.
Business response:
Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Sorry to hear this, please give us a call. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144
"Great service and they didn’t even over charge me like..." Great service and they didn’t even over charge me like Toyota dealer they charge me for something they did not fix and as soon as I took my car of the dealer it turn off and I had to call AAA. So I Toyota dealer charge me $460 .00 for nothing they are a rip off
"The financial person was rude and needs people skills. He..." The financial person was rude and needs people skills. He needs training in how to provide customer comfort with the purchase of a vehicle...a
"Estoy muy satisfecho con el servicio gracias se la s..." Estoy muy satisfecho con el servicio gracias se la s agradezco mucho bendiciones bye Dios les bendiga grandemente por todo y espero ir pronto bye
"I almost waited 2 hours for my oil change service when I..." I almost waited 2 hours for my oil change service when I had an appointment at 9:00 a.m. had to ask about my car when was it going to be ready
Business response:
Ohsnap, We do apologize for the length of time you waited for your Service. Please feel free to call or email if you would like to further discuss. We do value you and your time. Respectfully, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosangeles.com
"I bought a used car from them and now that it’s..." I bought a used car from them and now that it’s malfunctioning and the sensors don’t work they don’t want to fix it and say that they can’t find out what’s wrong. Why would they sell me a car that doesn’t work
Business response:
Hello Lils, Thank you for providing your feedback and letting me know about your concern. We set a high standard for ourselves and are truly sorry to hear that standard was not met with your concerns. Please contact me at your earliest convenience, so I can get the Service Director involved with the concern of your vehicle. We truly value you as a customer at Honda of Downtown Los Angeles and I look forward to hearing from you soon. Sincerely, Gladys McGilber Dealership Customer Relations (213) 234-2130 gmcgilber@hondaoflosa... read more
"where to start , took my car on saturday to get the..." where to start , took my car on saturday to get the maintenance done to the vehicle . drove it out was making an excessive noise on the bottom of the vehicle . the panel that was removed to the oil change was left loose . tried calling no one answered . not the front desk not reception no one . not the first time this has happened . went in today to let them know the advisor victor was very polite and understanding about the situation but was trying to blame us for the... read more
"Took my 2016 Honda Accord to get repaired, not only did..." Took my 2016 Honda Accord to get repaired, not only did they keep the car for a couple days and charge me $2,000+ they did nothing to it. I’ve taken my vehicle to them a total of 5 times to get “fixed”. Lemon? I’ve tried talking to management and they want nothing to do with me. This has been going on for over a month I’ve been nice and as a result I’ve gotten screwed over. They’ve lost pieces of my vehicle and my hood doesn’t close properly now. I HAVE RECEIPTS fo... read more
"Deceptive business practices, False Advertising, poor..." Deceptive business practices, False Advertising, poor communication, and terrible customer service! Where do I begin, I was searching for a New Black Odyssey Touring, the Honda website sucks for searching for inventory and a lot of what they showed doesn’t exist. So I finally went to Norm Reeves Honda and they found me a car. We agreed to a deal which was simple because I am an employee of Acura. They told me there was only one black car out there and they couldn’t g... read more
Frequently asked questions about Honda of Downtown Los Angeles
How is Honda of Downtown Los Angeles rated?
Honda of Downtown Los Angeles has a 4.5 star rating with 9,225 reviews.
When is Honda of Downtown Los Angeles open?
Honda of Downtown Los Angeles is closed now. It will open tomorrow at 7:00 a.m.