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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
⸻ Subject: Urgent: Transmission Issue Not Resolved – Still Under Warranty Dear Honda Customer Service, I am writing to formally report an ongoing issue with my vehicle, which remains unresolved despite multiple visits to an authorized dealership. My car is currently at approximately 98,293 miles and is still under the extended warranty. After taking my vehicle to the dealership for a routine transmission fluid replacement, I began experiencing a consistent issue with the first gear. I returned to the dealership, and they... read more
Bait and switch pricing. Sent us a quote and we agreed and scheduled to come in and they raised the price 4.5k a few hours after our full price breakdown
I purchased a new 2022 Honda accord in dec of 22 and after being there 6 hours with a 3 yr old I was ready to go! They overcharged me a markup of 7995 on top of the vehicle price and now doesn’t wanna help me get out of this inequity they caused… I will never purchase from Honda if fort myers again. They are quick to stick it to you with no lube BUT cant budge on pricing on thier end. They lost a customer today and many more if I can help it
Very deceptive sales tactics. After purchasing a car there, I went over my sales contract. I was buying a car for almost 30,000 and trading in my car for 15,500. I looked up everything on Murphy Blue Book. The deal looked fair. I get the sales receipt at home and guess what; my loan was for 28,000$. I called, went back over the #’s with David. Now it’s down to 25,227. They try roping you into their Honda Advantage and don’t list it in your sales contract costing $ 2999. Another 1947 for their dealer prep and 4338 for their o... read more
Our Salesman was very good. 1. We were not told about the HFM Advantage Of $2,408.95 until after we had agreed on price with him. Not even aware of it in closing with the Finance person. Assistant Mgr came in and said we do it on every car & it is already done on my car. This was alie and the first time in the shop as after we bought the car. 2. I was told the title is an e-title and I need to go to the DMV to get a copy. So, I went to DMV, took a number waited in line only to be told the you, Honda of Fort Myers is m... read more
Business response:
Tom, we apologize if this was your experience with us. We can understand your frustration and we will share your comments with our team. Please send us an email if we can go over these issues with you directly. Sincerely, Courtney, Customer Relations Specialist, ccombs@morganautogroup.com
I exchanged my car at honda fortmyers and i left my iphone there 2 days after i called them but they said no found it so i guess it’s disappeared , please be careful when you doing service there some people cant be trusted. Thank you for your service And please before you send me that auto email said please email us at ……@…. I already did but you didn’t answer me back 👍
Business response:
Ismael, this certainly sounds frustrating and we apologize if this was your experience with us. We would like to go over these issues with you directly; please send us an email if possible. Sincerely, Courtney, Customer Relations Specialist, ccombs@morganautogroup.com
I was informed of the dealer add on fees, because I asked. They were not mentioned in the ad as required by law. The auto advertised as $12,950 was actually $17,000. This dealer is not the only ones doing this, but it's time to put an end to it. Next, they refused my preapproved low rate financing and I was forced to take their high rate financing. The staff was friendly, however.
Business response:
James, we're sorry if we didn't meet your expectations. Please send us an email if we can go over our pricing with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Buyer beware. They advertised a chevy malibu for $14,980 but when I went to pay for the car they added the below costs. see text message Market Value Selling Price 14,988.00 Honda Fort Myers Advantage 2,408.95 Electronic Filing fee 199.00 Doc Fee 1,199.00 PTA Fee 189.00 Battery Fee 1.50 Tax 1,328.88 License / Tag Fee 495.00 Cash Deposit .00 Balance $20,812 $3,796 additional dealer fees ON TOP OF tax , tag and title. the advertising is highly deceptive and causes a huge waste of peoples time. not what you should expect fr... read more
My husband and I went to purchase a vehicle with cash in hand. The advertising is deceptive because by the time we sat down to talk about the purchase price, the price of the vehicle jumped nearly $5k due to their non-negotiable fees and tactics. Steve, the manager, came over and looked me in the eyes and said “this is a nasty deal and I’m not taking it”. We walked out, appalled and disgusted. So, because we wanted to pay CASH and not finance, it’s a nasty deal? I will never ever recommend this dealership to anyone for a... read more