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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Purchased a car at Honda of Fort Myers on 5/10. I turned in my leased vehicle from another dealership and was promised they would pay the payoff quote before my next car payment was due. Well, they have been in possession of my Nissan since 5/10 and they have not made the payment and now my account with Nissan is past due. Finance manager, Arlex, texted me and said “It takes 30 days to affect your credit so you will be fine”. I call Honda Fort Myers multiple times a day and leave messages for finance and have not received a ... read more
made an appointment for an oil change and recalls, show up, of course there's the upsell every time but now they send an email today saying we didn't show for our appointment, recalls were not done, what did they do with the car then? the oil change coupon doesn't cover the oil, that's an extra shop fee, so the oil change coupon turned out to only cover half the oil change cost they charge, then they add in after the total a credit card fee. no receipt given, they email that to you so you don't know about the fee till ... read more
Worst customer service, specially with service department. I would recommend using non dealership place for oil change and regular maintenance. Feel free to reach out to me if you need to know the details.
⸻ Subject: Urgent: Transmission Issue Not Resolved – Still Under Warranty Dear Honda Customer Service, I am writing to formally report an ongoing issue with my vehicle, which remains unresolved despite multiple visits to an authorized dealership. My car is currently at approximately 98,293 miles and is still under the extended warranty. After taking my vehicle to the dealership for a routine transmission fluid replacement, I began experiencing a consistent issue with the first gear. I returned to the dealership, and they... read more
Bait and switch pricing. Sent us a quote and we agreed and scheduled to come in and they raised the price 4.5k a few hours after our full price breakdown
I purchased a new 2022 Honda accord in dec of 22 and after being there 6 hours with a 3 yr old I was ready to go! They overcharged me a markup of 7995 on top of the vehicle price and now doesn’t wanna help me get out of this inequity they caused… I will never purchase from Honda if fort myers again. They are quick to stick it to you with no lube BUT cant budge on pricing on thier end. They lost a customer today and many more if I can help it
Very deceptive sales tactics. After purchasing a car there, I went over my sales contract. I was buying a car for almost 30,000 and trading in my car for 15,500. I looked up everything on Murphy Blue Book. The deal looked fair. I get the sales receipt at home and guess what; my loan was for 28,000$. I called, went back over the #’s with David. Now it’s down to 25,227. They try roping you into their Honda Advantage and don’t list it in your sales contract costing $ 2999. Another 1947 for their dealer prep and 4338 for their o... read more
Our Salesman was very good. 1. We were not told about the HFM Advantage Of $2,408.95 until after we had agreed on price with him. Not even aware of it in closing with the Finance person. Assistant Mgr came in and said we do it on every car & it is already done on my car. This was alie and the first time in the shop as after we bought the car. 2. I was told the title is an e-title and I need to go to the DMV to get a copy. So, I went to DMV, took a number waited in line only to be told the you, Honda of Fort Myers is m... read more
Business response:
Tom, we apologize if this was your experience with us. We can understand your frustration and we will share your comments with our team. Please send us an email if we can go over these issues with you directly. Sincerely, Courtney, Customer Relations Specialist, ccombs@morganautogroup.com
I exchanged my car at honda fortmyers and i left my iphone there 2 days after i called them but they said no found it so i guess it’s disappeared , please be careful when you doing service there some people cant be trusted. Thank you for your service And please before you send me that auto email said please email us at ……@…. I already did but you didn’t answer me back 👍
Business response:
Ismael, this certainly sounds frustrating and we apologize if this was your experience with us. We would like to go over these issues with you directly; please send us an email if possible. Sincerely, Courtney, Customer Relations Specialist, ccombs@morganautogroup.com