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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I was informed of the dealer add on fees, because I asked. They were not mentioned in the ad as required by law. The auto advertised as $12,950 was actually $17,000. This dealer is not the only ones doing this, but it's time to put an end to it. Next, they refused my preapproved low rate financing and I was forced to take their high rate financing. The staff was friendly, however.
Business response:
James, we're sorry if we didn't meet your expectations. Please send us an email if we can go over our pricing with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Buyer beware. They advertised a chevy malibu for $14,980 but when I went to pay for the car they added the below costs. see text message Market Value Selling Price 14,988.00 Honda Fort Myers Advantage 2,408.95 Electronic Filing fee 199.00 Doc Fee 1,199.00 PTA Fee 189.00 Battery Fee 1.50 Tax 1,328.88 License / Tag Fee 495.00 Cash Deposit .00 Balance $20,812 $3,796 additional dealer fees ON TOP OF tax , tag and title. the advertising is highly deceptive and causes a huge waste of peoples time. not what you should expect fr... read more
My husband and I went to purchase a vehicle with cash in hand. The advertising is deceptive because by the time we sat down to talk about the purchase price, the price of the vehicle jumped nearly $5k due to their non-negotiable fees and tactics. Steve, the manager, came over and looked me in the eyes and said “this is a nasty deal and I’m not taking it”. We walked out, appalled and disgusted. So, because we wanted to pay CASH and not finance, it’s a nasty deal? I will never ever recommend this dealership to anyone for a... read more
RecommendedWhat an annoying website!
Business response:
David, was there something we can help you with? If you have any questions, we have answers. Please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
I called and was ready to travel almost 800 miles to purchase a 2021 Chevy Suburban Premier with cash in hand. Salesperson who answered the phone was rude and acted like answering my questions was an inconvenience. She then said the price was $1000 more than was quoted on auto trader and wanted me to send a snapshot. I’m sure they could view the website to see the price but that’s not the issue. Her attitude was not that of someone who appreciated the fact someone was willing to to travel that far to give them business. I a... read more
Business response:
Shawn, we're very sorry if our customer service wasn't the best and we will share these comments with our team in order to improve. If there's any way for us to earn a second chance, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Bought my car at Honda fort myers. Had a flat tire. Called to schedule an appointment and was told dealership does not have my tire. It’s a Michelin and they won’t order it either. Always a bad experience with fort myers Honda. Naples honda has the tire in stock. Always helpful service there and always doing the best for Honda car owners. Fort myers Honda is the worst dealership I’ve ever dealt with and I’ve owned 5 cars. Don’t go to Honda fort myers.
Business response:
Julia, we apologize if we weren't able to meet all of your needs. We appreciate your feedback and we will share it with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Son muy malos vendedores no tienen respeto no recomiendo este dealer para nada sólo asen perder el tiempo y le aumentan mucho dinero a los carros cuando ya te lo venden solo les interesa ganarse su comisión y ni si quiera saben vender caen mal de verdad en desacuerdo y más con los que que trabajan ahí que hablan español esos son los que chingan más ala misma raza
Business response:
Chely, lamentamos que no haya tenido la mejor experiencia con nosotros. Por favor, envíenos un correo electrónico para que podamos responder a este problema. Sinceramente, Michelle, Especialista de Relaciones al Clientes, mwhidden@morganautogroup.com
Horrible experience. I was dealing with Susan Grogan. I spoke to her about a Honda for sale told her I had cash and was ready to buy. I just needed a formal quote with tax, tag and title emailed over to me. She told me she’d get that over to me within five minutes. She sent me a couple text messages and then basically stop responding. I had originally spoken to her around 9 AM in the morning I called at 4:30 in the afternoon and she answered the phone after not returning some of my text messages I again asked her for the tot... read more
We will be posting our review of Steve on every social media outlet You are affiliated with, including, but not limited to, Facebook, Twitter, YouTube, yelp, Instagram, and the Better Business Bureau. Your dealership will learn one way or the other that it will be held responsible for allowing their employees to humiliate and disregard the value of potential customers. My daughter went in for the second time to close a deal with a sales person on a car she wanted to purchase. She gave her keys to an associate that was evalu... read more
Business response:
Frank, we apologize if this was your daughter's experience with us. We've been speaking with our team member Steve regarding this issue. We'd like a chance to go over this with your daughter; please ask her to send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com