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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
If you are needing a car due to hurricane Ian..DON't GO HERE!! The manager is a asshole and only cares about over pricing his cars. My sister is a first responder and lost her car in the health park parking lot taking care of other people. She needed a car to get her to work to continue to help. The manager doesn't give a crap what SWFL went through and doesn't care about first responders. I've bought two cars from them and after today I'm never coming back. IF YOU NEED A CAR COCONUT POINT HONDA!!!! they gave a first respond... read more
They have some real shady people working there! They made it look like they were giving me $8k for my trade in. They hiked the price of the 2023 HRV LX Financing 36,900. The MSRP is 24,865. Honda of Fort Myers advertises, that they participate with True Car. BS! They do not give you a printout. They give you a jump drive. Finance Department says “sign here, here & initial. Rushing me out the door because they were closing. Not one time was I shown a figure of $44,000 because I would have walked out the door! I didn’... read more
Business response:
Dot, we apologize if this was your experience with us. Please send us an email if we can go over this issue with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
If I could give this dealership a 0 stars I would. Let me tell you about my experience here. I went on Friday 7/29 to view a Honda Civic Sport and EX I was approached by a sales guy who walked right in front of me and greeted my fiancé and told him his name then to not even bother with greeting me at all. I was not content, sales man did not know anything about the vehicles I were looking at. I left and decided the following day to try again and go in the morning at 8am... I was approached by a very sweet sales guy by the na... read more
Business response:
Chrystal, thank you for bringing this to our attention. We apologize if your visit with us wasn't the best. We appreciate your detailed review and will forward your comments to our team right away. Please send us an email if we can go over this issue with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
DEALERSHIP DAMAGED VEHICLE AND WON'T REPAIR IT: BEWARE!! Brought my vehicle here for an oil change that they had on special. Service writer stated spots were full on Sunday for the special but they could fit me in on Monday for the same price. All got finished and they wouldn't honor the special until I started asking if they did this to get people in to the dealership to charge them more. Proceeded to pay and get my vehicle only to find they had CUT my leather steering wheel on the top. I hadn't even left the dealership yet... read more
Business response:
Dylan, this is upsetting to hear. We're grateful for your detailed review and will send your comments to management right away. Please send us an email if we can address this with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Bought a used vehicle and after only 60 days the car was giving me major issues and I got little, to no help with my concerns. I asked for a rental while my car was being repaired and I was denied even though I had platinum extended warranty. Honda worked on my car the first time and only a week later same issue. They told me to send it to chevy and it was there for 6 weeks I had it back for 2 weeks and it is back for the same issue. Out of the 5 months I've had the car I've only been able to actually drive it for about 3. V... read more
Business response:
Nay, we apologize if we haven't been able to meet all of your needs. We will look into this with our service team and we would always appreciate an email from you if there's anything more you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
This place is the epitome of “highway robbery”. Now that mixed with their overall attitude of the customer can either buy a car or “get fucked” makes me lean towards NOT recommending anyone come here. There is a reason why apps like CARVANA exist today because who wants to spend an hour and a half in a dick-swinging contest when in reality it’s NEVER THAT DEEP OVER A CAR. I met two people tonight that were great my direct and the GSM Jorge. But considering the way me and my father were spoken to by one of the Managers (Steve... read more
Went in for an oil change and decided to refinance the loan for a much lower rate. Now I’m being asked to pay two loan companies for the same car. When I call Honda I get a speech about how everything is going to be fine. They don’t know what is going on with my loans but the bank fees keep adding up not to mention the damage to my credit. We will never be shopping there again.
Business response:
Joe, we apologize for any frustration we've caused and will look into this issue immediately. We promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
So I got approved for a loan to buy out of my lease with a bank I call Honda telling them I need the buy out order they told me sure thing come in we can get it for you I came in dealt with Ben Farris ! He gave me a 2 hour run around of how they won’t accept money from the bank I chose and I can’t buy out of my lease would not give me the buy out order I call the bank she said it’s my legal right to have that paper work I call Honda again he tells me the same thing ! But told me I can go to a different dealership to have the... read more
Business response:
Kaylynn, we're very sorry that you didn't have the best visit with us. If there's any way we can address these concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Absolutely ridiculous.. Tried to offer me 200 dollars for my car.. a 2002 sebring with 60k miles on it and it runs perfectly... in a time when cars are worth more than gold. Insulting, rude, and never again will I step into your showroom. I'm in sales and I would NEVER treat people the way I was treated. Awful expierance and make sure you add 3500 to whatever the price tag says. Shady sales and horrible expieriance. 200 dollars for my car with 60k miles and runs perfectly.. INSANE. A junkyard would give me more than that. Th... read more
Business response:
RJ, we're very sorry we've disappointed you and that our customer service wasn't what it should've been. We always appreciate customer feedback and will make sure to share this with management immediately. Please send us an email if there's anything more you'd like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com