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Honda of Fort Myers
- Car Dealers
- Fort Myers, FL
About this business
Location details
3550 Colonial Blvd, Fort Myers, FL, 33966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Unethical, Dishonest, Non-Closure of purchase price (attempted to include ads-ons), Non-disclosure of Finance terms. .
Business response:
Charmé, we apologize if this was your experience with us. If you'd like to tell us more about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Don’t buy a car here they have no Perks and are not easy to work with. I purchased from Honda of Ocala at least 4 times and was much more satisfied with the purchase and service. I always got 2 free oil changes with Ocala you get none with Fort Myers. I always got a food Voucher in Ocala in when having service done in Fort Myers you get none. The purchase left me feeling like I was robbed and when this lease is up I’ll be going to Estero or maybe back to Ocala to lease my next vehicle. I will say the service writer was very ... read more
Business response:
Kenneth, we apologize that you weren't completely satisfied with the purchase process. If there's any way we can go over these concerns with you directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
I bring in my 2018 Accord to resolve an annoying sound coming from the wheels. Thinking I had a nail in a tire, or problem with the bearings or something worse. Honda tells me it’s my brakes recommending, pads, rotors and brake fluid replacement. $859 They told me the noise will eventually stop as the brakes settle in. It did not. I took the car to a local garage. I explained what Honda did. After 30 minutes at Angies, I was told my right front tire needs to be replaced. They diagnosed damaged threads found on the inside are... read more
Business response:
AJ, we apologize that we didn't meet all of your needs during your latest service visit. We will go over your comments with our service team and we would always welcome an email from you if there's any way we can address any of these concerns. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Alberto is a very nice and professional salesman and a pleasure to meet with. I give him 5 stars. However, after being a loyal customer to this dealership for over 25 years and buying many vehicles from them, sadly this is the first time I will say I can NOT recommend this particular dealership any longer. Unnecessary Fees (like $900 for nitrogen) are absurd and robbery. Charging double on delivery/destination/prep fees is a lie!! A used car is not transported/delivered to you from another destination. Its already arrived th... read more
Business response:
Kari, we apologize if you were less than satisfied with your purchase. We're happy to hear, however, that Alberto made part of your visit a positive one -- thank you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Really bad service They do not inspect my car the right way I want to trade my car for for another one of the dealership sales person a really bad service they wanted to charge me 1000 to fix my car and I like to trade in they give me $500
Business response:
Ibis, we apologize if we didn't meet your expectations. If there's something more you feel we should know about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
I am very disappointed with my experience at Honda of Fort Myers. They sold me a vehicle, a SUV, that the back door opens while I’m driving. It opened twice on me in the matter of having it for a couple of hours. It was also sold with only one key fob, which I found out wasn’t fully functional until I got home and tried to lock the SUV I had just bought. I turned around and I went straight back to Honda that same day, which was a Saturday, and the salesman was no longer there- he had already left for the day. I went back Sun... read more
Business response:
Ali, we're sorry if we didn't meet all of your expectations. If there's anything we can address directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
I drove into the service garage, and they said it will be $150 to look at the leak in my trunk. After waiting for an hour, they tell me my taillight is leaking and it will be $561 for parts and repair. The taillight is nowhere near where the water was coming from. I declined, but the labor would take less than an hour(a few bolts) and they claim the taillight is around $250. So the labor for less than an hour would cost $300? Not to mention I did my own research and I could buy a taillight myself for $31 and put it in myself... read more
Business response:
Wes, we apologize that we didn't meet all of your expectations. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
poor customer service. misrepresented purchase price and lease agreement. please call me as I am prepared to call corporate.
Business response:
Dorothy, we apologize if you weren't completely satisfied during your visit. Please send us an email and we promise we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
If I could leave no stars I would! I got my performance transmission drain and fill today. The customer was awful! I went inside, and not once did the sales rep (Erik Hillestad) come and check on me. I had to walk where he was to get an update on my car. Bad customer service!!!! Then to top it all off, Erik says that the performance transmission drain and fill was $139.95, but when I go on the Honda of Fort Myers website it says $129.95 for the performance transmission drain and fill. What are they trying to do at Honda of F... read more
Business response:
Nikeya, we apologize if our customer service wasn't what it should'e been. Regarding any questions you have about our pricing, please send us an email and we will be more than happy to answer them. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com