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Hoover Toyota
- Car Dealers
- Hoover, AL
About this business
Welcome to Hoover Toyota Well-known for serving the Birmingham area, Hoover Toyota is one of Alabama’s oldest Toyota dealers, offering more than 20 years of sales, and service and parts expertise to our customers. Our philosophy is to “give, give, give information.” Our Internet Sales Staff freely gives out our aggressive pricing, and we work to take care of our customers after the sale, as well. In fact, our unique Red Carpet Program, which is free to all customers, proves this. We’re proud to be one of the go-to Toyota dea... read more
Location details
2686 John Hawkins Pkwy, Hoover, AL, 35244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a brand new 4 runner sr5 2wd. Marginal vehicle at best. The list of issues is too long. Service department is terrible. Every time I drive into the service bay, never any acknowledgement that I am there. 10+ employees but nobody to help you. I completely regret buying
Horrible experience with service department. Short version...it took 5 visits over about 7 weeks to resolve a couple of seemingly simple issues....the only person who even pretended to care was the service manager...at my last visit, After waiting to check out for nearly 30 minutes, I was told that they were waiting for a tech to get off lunch break...almost $1000 spent and still being told another $650 worth of repairs needed when I was originally told the car needed a gas cap and battery replacement.
Tried to get my rav4 serviced there. Called and they said they don't take appointments for maintenance. So I take it down there on a Tuesday at 10am and the service writer tells me it's a 3 hour wait just to get the tires rotated!! Sent them a email about it and never got a reply. Never again will I go there.
The Service Department is awful and untrustworthy. The sales department is good to work with but the service department is crooked. I have bought 4 trucks from them but I doubt I will buy another due to the service department.
Not poor, PATHETIC! My husband has owned our Toyota truck for about 16 months and has less than 19K miles. He had a problem with a tire and took it back to Hoover Toyota where it was purchased. The service guy admitted to him that they put "soft" tires (the wrong size) on the new vehicles in the lot so they don't ruin before they are sold. BUT they wear out WAY before they should and that the truck needs 4 new tires. Says he'll see if the dealership will replace. Service manager says they'll do us a FAVOR and replace 2 for ... read more
I don't really like Toyota and neither does my wife as far as I know
Frequently asked questions about Hoover Toyota
How is Hoover Toyota rated?
Hoover Toyota has a 4.6 star rating with 7,601 reviews.
When is Hoover Toyota open?
Hoover Toyota is closed now. It will open at 9:00 a.m.