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Horizon Services

4.9

About this business

Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more

Location details

320 Century Blvd, Wilmington, DE, 19805, United States

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4.98,058 reviews
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Lauren Johnsky's profile image
Lauren Johnsky 
recommend  Recommended
8 years ago

Technician showed up right in the window provided, as Horizon always does when I use them. Enjoyed his sense of humor and the time he took to explain the cost. He quickly identified the problem and provided a reasonably priced solution with a 2 year warranty. Keith K. had another tech with him, Matt, and the got the work done quickly. Very pleased with their work-they took out all of the plastic in the sink stopper and left me with a dependable fixture. 

Thelma Clagett's profile image
Thelma Clagett 
recommend  Recommended
8 years ago

We had the very good fortune to have Kevin E service our hot water heater. He and Johnny arrived in no time and identified the problem immediately. It was fixed promptly and the technicians were friendly and efficient. No one is always perfect and sometimes things don't work out as we hope they will but I must say for the many years that we have used Horizon we have been pleased 99% of the time. 

Jane Persian Barth's profile image
Jane Persian Barth 
recommend  Recommended
8 years ago

I held back from 5 stars until I make sure the work done solved the problem, but so far my experience has been great. I got a service call the next day. Jared F. was very nice and seemed to do a thorough job. It doesn't seem like any problems were invented (like a recent experience with a plumbing company), and the prices quoted seemed reasonable. If the work holds, I'll be back to give the 5th star. Very pleasant, efficient, clean. Thanks! 

Cheryl Hunter's profile image
Cheryl Hunter 
recommend  Recommended
8 years ago

I had a great experience using Horizon. We are getting ready to move and on of the items from the house inspection was a leak in the heating system. I called and the phone was promptly answered and I was quickly transferred to scheduling. Tech, Chuck M, came out the next day to service the system. He explained what was needed and said they would be back in a few days to fix found issue. Only reas for not giving five stars is the wrong part was ordered so another appointment had to be made. Chuck was back a few days later and... read more

Maciej Calhoun's profile image
Maciej Calhoun 
recommend  Recommended
8 years ago

Service was awesome. Steve C. Was excellent. He made sure I was totally satisfied before he left. Tested all the equipment and showed me exactly what went wrong. 

Lynn Ann's profile image
Lynn Ann 
recommend  Recommended
8 years ago
Christian CJ Seemuller's profile image
Christian CJ Seemuller 
recommend  Recommended
8 years ago

The blower motor in my furnace stopped working just in time for this early September heat wave! No AC! Murphy's Law. Jared came out, did his inspection, and confirmed my worst fear. We need a whole new unit, but I can also opt for simply replacing the motor for now. I don't mind him upselling the furnace option. He's just doing his job, and sharing his wisdom. Very polite as well. 

Bradley Blackway's profile image
Bradley Blackway 
recommend  Recommended
8 years ago

Great service on my water heater. Steve C. was on time, knowledgeable, professional, and able to diagnose the problem quickly. 

Rich Wolle's profile image
Rich Wolle 
recommend  Recommended
8 years ago

My tech was very prompt and knowledgeable. He presented the current issues and the services available to make my HVAC system in the best working order. He was clean and didn't rush through the job -- providing tips to service it in the future. Very happy with the result. 

Frequently asked questions about Horizon Services

How is Horizon Services rated?

Horizon Services has a 4.9 star rating with 8,058 reviews. 

When is Horizon Services open?

Horizon Services is open now. It is open 24/7.