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Horseshoe St. Louis
- Saint Louis, MO
About this business
Location details
999 N 2nd St, Saint Louis, MO, 63102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The restaurants closed 2 hours earlier then advertised. Then there was BLOOD and HAIR in our bed and when I went up front asking for new sheets and pillow cases the guy was talking on his cell phone and said they only had sheets. I will never stay at this place again.
Overall it's not too bad,but the service could be better, it's very hard to get a drink when you're at a slot machine, your have to stay playing get up and get it yourself,very annoying,bc a lot of times when you come back your slot is taken,l don't really win,but I continue to go
Burger & shake at Ozzie's Burger Bar was really good--but the smell of smoke made me want to leave as soon as possible. Used to non-smoking laws in Illinois.
The 2 positives I can say are very comfortable bed and friendly staff. Several negatives and I would not choose this place again. We didn't have hot water in our room. The hotel needs to be renovated, everywhere you look there are cracks, scuffs, broken closet door and walking around the outside of the building the blinds & windows have water damage and look terrible. By the end of our 2 days the bathroom sink was leaking. The mini fridge was an empty mini bar fridge, so barely any room for anything. Bottom line, it wasn'... read more
Stayed last weekend, two nights. with a couple friends. Room was dirty! One friend has tried to contact them regarding this, plus no free wifi as we were told, they won't respond back to us. We pictures of the dirtiness!! Ask me, I'll private message you the pictures!
It takes way to long for anyone actually at the facility to answer the phones. the wifi is non existent which is ridiculous for $150/night rooms. We also weren't told that there were smoking and non-smoking sections. We were put in the smoking section unfortunately. They also charged us twice for a cup we purchased. We got a $20 credit for purchasing through Groupon which lowered our price from $21.74 to $1.74 which is what we were charged on August 27th. We were then charged again $21.74 on September 6th and we weren'... read more
My husband and I decided to play tourist in the wonderful city of St. Louis! We booked the Lumiere over the phone after reading several positive reviews. The service we received was less than desirable, however. When we went to check in our reservation was completely wrong. When we booked we asked for King smoking room for 3 nights. We understood it would be more that was fine. Upon checking in however we were told we would be in a double full room nonsmoking. We were supposed to have early check in. We were unable to check ... read more
I don't know what they did but everything takes so much longer now. Unless you have a gold or black card don't bother going to the buffet. Been in line over a half hour not moving. The only ones that get it eat now are gold card members.
Had to leave after waiting thirty minutes to be seated at the buffet when there was 7 tables open! The hostess and bussers were walking around slow as possible in no hurry to serve anyone!
Frequently asked questions about Horseshoe St. Louis
How is Horseshoe St. Louis rated?
Horseshoe St. Louis has a 3.8 star rating with 16,334 reviews.
When is Horseshoe St. Louis open?
Horseshoe St. Louis is closed now. It will open tomorrow at 9:00 a.m.