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Hudson Nissan of Charleston
- Car Dealers
- Charleston, SC
About this business
Location details
1714 Savannah Hwy, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I was truly disappointed in the service I received today. I was not expecting to pay $576 dollars for a tire rotation and new wipers. The cost ended up being for power steering fluid and brake fluid, which were not due for another 2000 miles. I wanted the front and back windshield wipers replaced when I filled out the service request, and the service person only did the front wipers. When I asked about the back wipers, I had to wait another 20 minutes for them to return and replace the back wiper. I was at the dealership for... read more
Okay ? ? We went back and forth with the finance officer, Isaac. We felt pressured to sign.
Was a waste of my time. Made a deal over the phone, expressed that I would be driving in from out of town. Had a signed Buyers Order and deal was rescinded.
Business response:
Thank you so much for sharing your feedback with us. We truly value transparency and want to make sure we address your concern respectfully. We understand you were disappointed with the change in the deal, especially after making a trip from out of town. The reason the deal was adjusted was that we discovered the trade-in vehicle had a significant transmission issue that was not disclosed ahead of time. This kind of major repair cost was something we had to consider in the final agreement, and we aim to be fair to all of our... read more
They sold me a truck with an oil. leak, then wanted to charge me $159 to see what the problem.
What an experience. Not sure where to start. I was not impressed at all with my salesman. I've purchased many cars and know what I want when I contact a dealership. To be matched with a salesperson who had no personality, no customer service skills, and kinda nonchalant about legitimate questions destroyed the fun of purchasing. My family wanted me to move on to another dealership, but I really wanted the car for my niece. Just be careful how you treat folks.
I was extremely disappointed with my experience at Hudson Nissan. I left feeling robbed and forced into a bad contract for a vehicle I don’t want after initially selling me a lemon and taking responsibility it as long as they got their commission! Very very bad experience!!!
got a truck had it for less then a month and the belt week when rain or gets wet engine light on already
I bought a vehicle here 2 weeks ago, under good faith, and was told there were no problems with the vehicle. In these 2 weeks I have had to replace all 4 my tires, and have been told by Summerville Nissan and a repair shop that the transmission has been worn out for awhile. I tried contacting Charleston Nissan twice, the first time I got told they would call back to help with the issue, only to never get a call back. I've called again only to get left on voice mail, and still have not heard back from them. I am a veteran una... read more
Not very responsive! Had to make multiple calls and texts to get a response. Had appointment but they were not available when we got there! Did not listen to what I wanted! Numbers kept changing and they could not explain why! Manager and sales rep did not communicate! Finance department was great! Car was not cleaned up very well! Sale rep called me two days later wanting me to come back in so she explain all the features to me and I live over an hour away. I did purchase the vehicle because it is the one I wanted but Would... read more
Frequently asked questions about Hudson Nissan of Charleston
How is Hudson Nissan of Charleston rated?
Hudson Nissan of Charleston has a 4.4 star rating with 5,616 reviews.
When is Hudson Nissan of Charleston open?
Hudson Nissan of Charleston is open now. It will close at 8:00 p.m.