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Hudson Nissan of Charleston
- Car Dealers
- Charleston, SC
About this business
Location details
1714 Savannah Hwy, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"Customer Service is AWFUL - brought my 2010 Nissan Rogue..." Customer Service is AWFUL - brought my 2010 Nissan Rogue into the shop and was told it would cost $140 for a diagnostic test on the airbag light - appointment was at 900 am - later received a call back at around 1:00 pm (4 hour diagnostic time- lol) and was told it would cost between $2000-3000 to replace the front passenger airbag sensor - WTH - the car is valued at $3500 and they wanted $3000 to replace a sensor?? Was told the entire bottom of the seat would hav... read more
Business response:
Here at Hudson Nissan Of Charleston, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
"Called on a Tuesday to inquire about viewing / test..." Called on a Tuesday to inquire about viewing / test driving a used vehicle. Salesman Clay stated that the car was being inspected and that he would call back to schedule an appointment. He confirmed an appointment for the coming Thursday. Clay again confirmed the appointment on Thursday morning and stated that he would be out and that Nana would take care of things. Arrived and was greeted by Nana who took me out to the car. He said it was rough around the edges and as... read more
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
"Dont buy from here. Bought a brand new truck from here..." Dont buy from here. Bought a brand new truck from here and when I brought it home I noticed some sort of stain on the back seat. Since it was closed by that point I called in morning to service and was told no worries we will take care of it when you bring it in for its first service. In between I had multiple other issues. Battery connection issue, sensor issues, exposed wire issue and some sort of electrical harness issue (recall). Took it in for first oil change ... read more
"Hudson Nissan provided the worst car buying experience I..." Hudson Nissan provided the worst car buying experience I have ever had. They do not honor the pricing that they post online (different prices on different third party sites for the same car). They say in their online adds that their $629 dealer fee is included in the listed pricing but once at the dealership, they tried to add that on to the listed price from online. They also try and add a dealer added option (Safety Package) to the price for an additional $1,300... read more
"So before coming into this dealer. I negotiated a out the..." So before coming into this dealer. I negotiated a out the door price before deciding to drive to this dealer for a used car. Not a nissan by the way. After we agreed upon a deal which i was satisfied in which i decided to drive 8 hours from south florida to charleston. Upon arriving we started the paperwork. After two hours they noticed they made a tax mistake as the florida taxes weren't correctly inputed. Honest mistake. After reviewing the pencil we realized a... read more
"Attempted bait and switch" salesman and sales manager agreed on the purchase price of the car, arrived to paperwork printed for a different car. A car that had already sold. They printed more papers and showed me the price for the car I had wanted all along, the one two different people agreed to sell at a specific price, but now it's $2,500 more than we agreed upon. They refused to make it right, said a mistake and whoops.
Business response:
I received a call from a member of upper management about teh case and they agreed to make it right, we both made some concessions and in the end they fixed the Issue, thank you to Hudson management.
"Average...Nothing Special " The folks were nice but didn't show they appreciated my business. No Armor All on Dash...bare minimal was done to clean interior. First stop after we got the car was a Car Wash. They forgot the temp. plate. I called days later about it. Even though I called ahead to tell them, the temp. plate was not ready when my son got to the dealership to get it. The day we got the car, nobody walked us out to the car after purchase. The Salesperson was too busy with another customer. They didn't even fill th... read more
"Worst experience of my life. 😢" TERRIBLE SERVICE AFTER PURCHASE! I’m so upset! My husband bought van from them in May 2018 and in October, it turned off while taking my daughter to school. We lived in Savannah and got it towed to Grainger. The engine was messed up - luckily it had the lifetime warranty on it or I would have been stuck with than $10K bill. It took 2 months to fix. They didn’t want to pay the bill. They stopped answering phone calls from Grainger or returning calls. Since I bought it from Hudson, they were l... read more
"Simple oil change" Called on Saturday to make a appointment for oil change. Excited that they where open early and on MLK day. So appointment to my knowledge was set monday 730am. Pulled up 720am stood outside the door till they opened. A man asked what was i there for and i told him and he explained that i had to pull my car to the service doors and wait in the line😡 so now i pull up to service doors 2 cars in front of me. 1 on the right n im behind 1. Get in and set up service. Was told should be done by 830 or with i wa... read more
Business response:
Hello, after quite a bit of research we have come to realize this review is about the other Nissan Dealership in town, NOT Hudson Nissan in North Charleston. Please let us know in the future if we could be of assistance.
Frequently asked questions about Hudson Nissan of Charleston
How is Hudson Nissan of Charleston rated?
Hudson Nissan of Charleston has a 4.4 star rating with 5,528 reviews.
When is Hudson Nissan of Charleston open?
Hudson Nissan of Charleston is closed now. It will open tomorrow at 9:00 a.m.