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Huron Animal Hospital
- Veterinarians
- Thornton, CO
About this business
Location details
8840 Huron St, Thornton, CO, 80260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had gone to have my dog checked out as to she was a new member of our family. I went and they gave her shots she didnt need and charged for their mistake. I had also asked about anxiety meds or just information and that was brushed over. I have now been trying to get a refund for the shots that my dog should have never received and this happened in April still with no progress. I have called Melissa the Manager many times.
If I could give a-100 I would My senior cat had a small tumor on her breast. I took her in for surgery. They called and told me she was doing fine afterwards. Not long after they called and said she had a heart attack while in recovery. Found out later that they used the wrong anesthesia. The one that they used was not for senior cats. Of course they charged me for the procedure and the cremation. Never admitted they were at fault.
LISTEN & TAKE HEED OF THE 1-STAR REVIEWS!!! I will NEVER go back to this place nor recommend them! My kitty was profoundly sick. She was an exceptional angel and was the most patient furrbaby I have ever seen and trained, too! She would sit and allow you to give her insulin injections and trim her claws... an angel all around. I let them take her to the back to draw blood. During that same visit and back in the same room as me, she had to have a shot. Two techs in front of me, one being the senior tech who literally s... read more
This clinic has a policy of making patients go to their walk-in clinic for vaccinations. Which is fine, except that they have NO PROBLEM making you wait 2 hours for it. And if you try to make an appointment for it, they charge you an extra $80 exam fee. A written complaint about this on their system produced no results, so obviously they don't care about their patient's time, or their veterinary staff is withholding bad feedback from the owners. So, to them, you and your pet is just a number, not a name. Go elsewhere. ... read more
Business response:
We apologize for your experience at our clinic. We strive to provide excellent care for all our patients and will address your concerns with our staff. Thank you for bringing this to our attention. Please feel free to contact us at (303) 427-4247 to discuss further.
Long story short: Long wait times (even with appointments), outrageous pricing, and not being able to adequately perform the services that are being paid for is why you should find another vet. Long story long: I began taking my pets here because it's so close to home but the service I received during my last visit was infuriating. I told the technician and the vet that helped me about an altercation my cat had with another, I explained to them everything that was abnormal about his behavior following the altercation, I ... read more
Business response:
Hi Anabel, we’re disappointed to hear that you had a negative experience at our practice. We aim to provide quality care while also informing pet parents of any treatment options available so they can make informed choices about their pet’s health. We’re sorry to hear that you felt you weren’t properly consulted, please feel free to reach out to discuss your concerns in more detail with our manager.
Worst vet hospital I've ever seen. Showed up at 8:30 am at 1:30 I complained about the 5 hour wait and was told to leave. Very unprofessional. If you love your animals find another vet. They would die of old age before a vet ever saw them at this hospital. The manager Liz was very unprofessional and uncaring about my dog or my time waiting. This place is a joke. A bad joke. AVOID THIS PLACE IF YOUR LOVE YOUR PETS !
Business response:
Hi Jason, thank you for your review. We have already spoken to you about your concerns in more detail and are saddened that you still feel our response was insufficient. Our number one goal is to offer exceptional patient care and client service. We sincerely hope you can find veterinary care elsewhere that can meet your expectations.
Very uncaring, expensive, pushes prescription dog food as cures, I won't go back.
Business response:
We are sorry to hear about your experience at Huron Animal Hospital. We strive to provide exceptional care and value for our customers and their furry companions. We apologize if you felt our service was uncaring and expensive. As for prescription dog food, it is sometimes recommended as a part of a treatment plan for certain health conditions. However, we understand that it may not be suitable for every situation and always aim to discuss all available options with our clients. We value your feedback and would appreciate th... read more
i stepped on my dogs paw and broke a nail almost down to the quick. was panicking since my vet was busy and i needed to get to work I walked in to Huron animal hospital. After an hour wait they brought her to the back. The tech was like oh yeah that's close let me grab the vet. vet comes in checks her out is like oh yeah we can get that. Goes away and comes back with buprenorphine and a syringe and shoots my dog up with opioids before I know what's going on. Then they swooped her up and took her to the back back. I heard the... read more
Business response:
Hi Hayden, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We would love to discuss your experience further. Please call the clinic and ask for our Hospital Manager, Liz.
After receiving weeks of text messages for my dog to be seen for blood work, I called to schedule an appointment. I was told that I did not need an appointment and just to come in as a walk-in. When I did, I also asked if my dog could be seen for a limp she had in her leg. I was told I was third in line. After waiting over an hour and half, my dog still had not been seen. When I inquired, three separate personnel began to confront me with excuses, causing me to be on the defensive. I was told that there was only one do... read more
Frequently asked questions about Huron Animal Hospital
How is Huron Animal Hospital rated?
Huron Animal Hospital has a 4.1 star rating with 1,530 reviews.
When is Huron Animal Hospital open?
Huron Animal Hospital is open now. It will close at 6:00 p.m.