Hyatt Place Phoenix/Gilbert

Dewayne 

on Expedia

3 years ago

Pool not open friday and sunday 

Deborah 

on Expedia

3 years ago

I didn’t like the rooms weren’t cleaned. Upon entering the room we saw crumbs on the floor, carpet was stained, the toilet seat had poop smeared on it, and the sink area had dust/lint build up. The mirror had water spots and fingerprints on it and walls were dirty. I had my Clorox wipes so I cleaned with what I could clean. But still it left a dirty feeling. I did let the front desk know and showed pictures. Thinking they would let someone come up and clean but nothing was done. All I was told was will let the head housekeep... read more

Tonja 

on Expedia

3 years ago

StayCation Fam From the picture, the pool looked big. But, in person it is the size of a Spool. When we got to our room, the bathroom tub was dirty. The breakfast was pretty good, with real bacon and all the other regular continental breakfast stuff. We have the 2q w/sofa bed. The 5 of us were very comfortable in the space with the room divide. 

jason 

on Expedia

3 years ago

Super disappointed!!! Definitely not worth the price. Booked a room with two queens. Checked in and the attendant did not say anything about not having the room we booked. We went to our room. It was a king with a pull out bed. We went back down to the clerk and he said “rooms you book aren’t guaranteed and that they didn’t have the room we booked. Super unprofessional and not caring in the least. The exhaust fan in the bathroom did not work, underneath the sink was leaking, the pull out bed was super uncomfortable and had r... read more