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641 Orange Drive, Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Quick and fast , but car was not washed and the service light I ended up having to reset myself as they forgot
I had very disappointing service on my Hyundai Accent. My car was in the shop 4 different time in one month and the check engine light would come back on. They would fix my car and the check engine light would come back on. Then my car was fixed and the check engine light came back on 3 days later. They claimed it was a different problem and not an issue with the repair work they did and continued to charge me for the repairs.
They do a great job but every time I have a tire rotation I end up losing a cap. I have the good metal ones and I'm tired of having to pay for another set My car didn't get cleaned. Only one guy washing vehicles and there were a lot to wash
I DON'T HAVE A 2016 HYUNDAI AND I DON'T WANT TO HAVE MY 2013 HYUNDAI SERVICED BY VACAVILLE HYUNDAI UNLESS ABSOLUTELY NECESSARY!!!
No help whatsoever. They kept my car for 3 days and I ended up needing to find and purchase the parts elsewhere in order to receive my car back. Ridiculous.
None of the staff was wearing masks, sales staff was too busy partying to assist customers and our final report contained erroneous information.
Business response:
2013 Hyundai Elantra Gls/limited Owner, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (707) 392-4484 so we can work towards a resolution. We look forward to assisting you with your future vehicle needs.
Had an appointment for an oil change and was still at the dealership after 3hrs.
Business response:
Jason M., we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hyundai of Vacaville. We look forward to assisting you with your future vehicle needs.
Unfortunately, they had my car for 6 days and could not find the problem. I guess the car has a mind of its own.
Business response:
2017 Hyundai Santa Fe Sport Owner, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
The back and forth just to get stuff fixed on the car that should of been done way before they even resold the car
Business response:
Hi 2016 Lexus Es 350 Owner, we regret your most recent visit with us was not up to the standards we strive for. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Hyundai of Vacaville has a 4.4 star rating with 2,572 reviews.
Hyundai of Vacaville is open now. It will close at 8:00 p.m.