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Hyundai of Vacaville
- Car Dealers
- Vacaville, CA
About this business
Location details
641 Orange Drive, Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Horrible. They way we have been treated and handled is unacceptable. Our car was at Vacaville with Hyundai for 10 months for a defective failed engine and after 6 months of being there our vehicle was broken into window shattered and console damaged. We were never told until we tried to pick up our car and after allowing Hyundai to repair we waited another 2 months & car still runs terrible. We were reimbursed us for detail/stolen items/tint but car runs terribly
Radio still does not work. Download to flash drive does not work.
The quality of customer service has declined at this dealership. I brought my car in due to an unresolved issue. My car was here for over 2 months with not too much follow up. The service guy I was working with was moved and no one followed up with the work that was to be done. Promised returned phone calls were not made. And to top it off, when I finally got my car, I had to tow it out because the battery is now dead and will cost another $400 to replace because the car just sat unnecessarily for weeks. A waste of time and ... read more
Didnt even fix the issue with my car after waiting a whole month for the appointment and then didnt even perform the right service that they did. 0/5 stars if I could.
I did not get what I paid for. My AC is not working, i paid to have the system recharged to fix it blowing hot air, no luck. I was told we needed an AC compressor wich would arrive in a little under a week. We are now at a month and no update. My wife drives the car with my 2 kids and they have been miserable especially sense we have had 100+ weekends this whole month. They will not offer me a rental car for whatever reason. Id reccomend not using them if possible! 30k miles ridiculous!
Horrible experience with service at hyundai vacaville, go anywhere else!
Didnt fix the problems and didnt wash the car.
Went in for an oil change at 10am was told by the rep it would be ready for pick up by 1. called at 2 to see if it was ready for pick up it was not, but they assured me it would be ready by 3 showed up at 3 because I had to pick up my kids at 5 thought 2 hours was plenty of time I was wrong they didnt give us the car back till 4:50. So be ready to leave car there all day for an oil change.
Dropped off at 8:30am for maintenance and 2 recalls. Was told they would be done around 12. By 2pm hadnt heard anything so I called. They were just getting started and to give them about another. 5:30pm and still no call so I just got a ride and went to the see what was going on as they closed at 6pm for the day and didnt want to be without my car! They were just finishing but didnt even complete 1 recall said parts needed ordered.
Frequently asked questions about Hyundai of Vacaville
How is Hyundai of Vacaville rated?
Hyundai of Vacaville has a 4.4 star rating with 2,572 reviews.
When is Hyundai of Vacaville open?
Hyundai of Vacaville is open now. It will close at 8:00 p.m.