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Hyundai of Vacaville
- Car Dealers
- Vacaville, CA
About this business
Location details
641 Orange Drive, Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Did a couple service. Oil change and tired rotation. $88. They didn't rotate and it's still costs the same.
Business response:
2018 Hyundai Santa Fe Sport Owner, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
I had an appt to test drive a 2018 Toyota Rav4 on Tues, 3/30/21, at 11:30am with Kiki. Several emails were exchanged. I had a text confirmation the car was available from Veronica at 4:35pm the day before the appt. I had another phone message confirmation by the sales manager, Gregory Williams, at 7:05pm the evening before our appt. confirming availability. Our drive there was almost 2 hours from Grass Valley to Vacaville. When we arrived we were told by a salesman that the car was not available and had been sold the evening... read more
Business response:
Hi 2018 Toyota Rav4 Adventure/xle Shopper, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Unable to fix a problem on my car because Hyundai Corporation won't allow them to until a light comes on, even though I was told by the service advisor that the technician experienced the same hesitation I have experienced since 2017. Now the dealership has changed their story and told Hyundai Corp that they didn't experience that hesitation and Hyundai Corp is suggesting I go to another dealership for service to get a second opinion. This is going to get ugly!
Hiccup at front desk..someone wasn't told that we were waiting for vehicle to be serviced. (Lunch break)
Business response:
Hello, 2012 Hyundai Veracruz Gls/limited Owner Thank you for the 4 stars review, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!
Well I took it back after one night after purchasing my car for a knocking apparently can shaft needed to be replaced supposedly they were advised to replace all 4 cams the service order only shows 3 replaced and my car is still making a knocking sound!
Did not receive update on what was wrong with car for 4 days. Had to call in to get status. Then 3 more days to order alternator and install. Exterior of car was filthy when I picked it up.
I never got to see the contract at the dealer and they made a lot of add ones. The car price was 27000. The final cost was 48000 on a 2017 genesis. I was misled and ripped off.
It was fine.. It took them 4 months to figure out what was wrong with my car.
Car service more because of time than miles. My car was evidently given a 15,000 service but I only have about half that many miles on it. They found a tire had a screw in it. Took car in at 7am but they sent the wrong tire, got my car back after about 9 hours. I went in without an appointment though.
Business response:
Thank you for your review!
Frequently asked questions about Hyundai of Vacaville
How is Hyundai of Vacaville rated?
Hyundai of Vacaville has a 4.3 star rating with 1,912 reviews.
When is Hyundai of Vacaville open?
Hyundai of Vacaville is open now. It will close at 8:00 p.m.