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I-20 Animal Medical Center

3.8

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5820 Interstate 20 West, Arlington, TX, 76017, United States

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3.82,301 reviews
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Toni Cowen Holman's profile image
Toni Cowen Holman 
8 years ago

I was disapointed in the Tech that assisted Dr Kraft. Untidy, sneezing, coughing nasal congestion and talked to much about being a tech for so many years..Let the Doc do all the talking ..im 70 yrs old and felt disrespected that she kept calling me dear, hun etc....i have a name snotty nose little girl !!! 

Toni Cowen Holman's profile image
Toni Cowen Holman 
8 years ago

I was disapointed in the Tech that assisted Dr Kraft. Untidy, sneezing, coughing nasal congestion and talked to much about being a tech for so many years..Let the Doc do all the talking ..im 70 yrs old and felt disrespected that she kept calling me dear, hun etc....i have a name snotty nose little girl !!! 

Business response:

I am so sorry. I understand the differences in generations and what they find to be good etiquette. Sometimes people appreciate her talking and sometimes its an annoyance. Reading people and how they want to communicate is a necessary talent few people have. Your one star rating is disappointing to all our staff. They try so hard to give excellent care and are always compassionate. Its so sad that one young persons attempts at customer service and her obvious failure has hurt the reputation of our senior staff as well... read more

Chavis Trey Higashi's profile image
Chavis Trey Higashi 
9 years ago

The boarding here is a joke. I picked up my dog with scratches on the neck, bleeding toes, cuts on the leg. She was pooping blood and they said nothing was wrong... she was a hyper dog but is different now. 

Chavis Trey Higashi's profile image
Chavis Trey Higashi 
9 years ago

The boarding here is a joke. I picked up my dog with scratches on the neck, bleeding toes, cuts on the leg. She was pooping blood and they said nothing was wrong... she was a hyper dog but is different now. 

Mas Guapo Lozano's profile image
Mas Guapo Lozano 
9 years ago

i wish i could give you my honest opinion about their Veterinarian but didn't even touched my dogs after a 1:10 wait, even tho i had an appointment. 

Mas Guapo Lozano's profile image
Mas Guapo Lozano 
9 years ago

i wish i could give you my honest opinion about their Veterinarian but didn't even touched my dogs after a 1:10 wait, even tho i had an appointment. 

Rocío Segura's profile image
Rocío Segura 
10 years ago

I hate it here. Heartless Jerks! I took 2 of my babies here around April/May 2015, my GSD and my Pom. My GSD was diagnosed with parvo and they gave me only two options, either pay almost 3 thousand dollars for treatments for only 2 days (and it would have been more $$$ if he needed more treatments/days )or let him go and that was about $500. I applied for a credit card that they offer there and was denied. And then they told me i only had until morning to decide what i wanted to do. So, i went back home around 10pm and got ... read more

Rocío Segura's profile image
Rocío Segura 
10 years ago

I hate it here. Heartless Jerks! I took 2 of my babies here around April/May 2015, my GSD and my Pom. My GSD was diagnosed with parvo and they gave me only two options, either pay almost 3 thousand dollars for treatments for only 2 days (and it would have been more $$$ if he needed more treatments/days )or let him go and that was about $500. I applied for a credit card that they offer there and was denied. And then they told me i only had until morning to decide what i wanted to do. So, i went back home around 10pm and got ... read more

Cynthia Gromacki's profile image
Cynthia Gromacki 
10 years ago

This is the worst play to take your pet. I agree with the other people this hospital only cares about money. Most or all the Drs and employees are rude and if you question them they raise the price and will lie to your face. DONT TAKE YOUR PET HERE. 

Frequently asked questions about I-20 Animal Medical Center

How is I-20 Animal Medical Center rated?

I-20 Animal Medical Center has a 3.8 star rating with 2,301 reviews. 

When is I-20 Animal Medical Center open?

I-20 Animal Medical Center is open now. It is open 24/7.