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I-20 Animal Medical Center
- Veterinarians
- Arlington, TX
About this business
Since 1980, I-20 Animal Medical Center has been committed to providing the best in veterinary healthcare, including vaccinations, surgeries, advanced dentistry and emergency/critical care, 24/7. We understand that your pet’s health is one of your top priorities. That’s why it’s ours, too. I-20 Animal Medical Center’s veterinary emergency department is overseen by the only emergency and critical care residency-trained veterinarian in Fort Worth, Arlington, Mansfield and the surrounding area. As an accredited emergency and cr... read more
Location details
5820 Interstate 20 West, Arlington, TX, 76017, United States
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ON 6/19/21 I TOOK EL CHAPO INTO THE VET BECAUSE HE WAS NOT EATING AND HAD RUNNY POOP. THEY DID AN COCCIDA AND PARVO TEST THE FIRST COCCIDA TEST CAME BACK NEGATIVE THEN THE PUP TOOK A POOP IN THE OFFICE AND IT CAME BACK POSITIVE AND THE PARVO TEST CAME BACK POSITIVE. THEY GAVE ME MEDICINE FOR THE PUP FOR 7 DAYS AND SAID HE SHOULD BE FEELING BETTER BY THE FOLLOWING WEEK BY TUESDAY. I WAITED UNTIL I HAD FINISH THE MEDS FOR THE 7 DAYS TO SEE IF I WOULD SEE A DIFFERENCE AND THEY WASNT ONE. I CALLED ON MONDAY AFTER AND TOLD THEM I... read more
3 and half hours waiting they finally give me room for my dog .then I waited 20 more min in room no one came and I just walked away .stay a way from this place the front desk people are horrible. I promise you I will call the better business and I will call the costumer affairs and if my dog get really sick I will take you to cort God dame idiots
Very rude staff and very unprofessional.
It takes over an hour to see a vet even when you make an appointment. When my cat got spayed I had to keep calling for the blood test results, and then they said she didn’t need a follow up appointment since she didn’t get sutures that needed to be cut. There is definitely a suture that needs to be cut so I brought her in for them to cut it when I brought my other kitten in for his shots. I am so upset with their lack of communication and their absolute disregard for people’s time. Don’t make appointments if you don’t in... read more
We took our sick cat here they did a URD panel and stated we would know the results in 24 hours. 8 days later we still have no results. I talked to the manager and asked for results or a refund and she stated she couldn’t do either cause the only vet that could give us the results wouldn’t be back till 7pm tomorrow (Sunday). We have had our cat in isolation for this long to keep him away from the other cats. A manager (Ashley) said she couldn’t give us a refund on the test even though it had been 8 days. Evidently she doesn... read more
I honestly believe they took advantage of a bad situation for financial gain. They could never tell me exactly what was wrong with my little guy. Treated him for something they didn't know for sure he had and sent us home. 3 hours later I had a dead puppy in my lap. DO NOT BRING YOUR ANIMALS HERE IF YOU THINK THEY HAVE PARVO.
I brought my dog in for emergency. she was attacked by a possum. this office kept pushing my dog further back on the wait list. NO I WILL NOT RECOMMEND THIS ANIMAL CENTER TO ANYONE. I GOT THERE AN THERE WAS 3 EMERGENCY VISITS AN 1 APPT. I checked on the time an then my dog was pushed back to 4 more emergencys an 3 appts before we would be seen. if these animal care givers were concerned about my dog they would have help to get her in. I WALKED OUT!! NEVER WILL I RECOMMEND THIS CLINIC
While there are certain individuals there that are outstanding, for the most part they are only concerned about $s. They don’t know how to treat long time customers well. Don’t take your pets there.
Don’t schedule appointments if you are not going to fulfill them. Don’t be rude when customers are frustrated because they show up for an appointment and you tell them there are two people ahead of you and then over an hour and a half later tell them there are two people ahead of you. Have a manager on staff who can answer questions and manage appointments appropriately for the hours you are open. If you can’t function as a 24 hour service then don’t set your business as such.
Frequently asked questions about I-20 Animal Medical Center
How is I-20 Animal Medical Center rated?
I-20 Animal Medical Center has a 3.7 star rating with 2,161 reviews.
When is I-20 Animal Medical Center open?
I-20 Animal Medical Center is open now. It is open 24/7.