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I-20 Animal Medical Center

3.7

About this business

Since 1980, I-20 Animal Medical Center has been committed to providing the best in veterinary healthcare, including vaccinations, surgeries, advanced dentistry and emergency/critical care, 24/7. We understand that your pet’s health is one of your top priorities. That’s why it’s ours, too. I-20 Animal Medical Center’s veterinary emergency department is overseen by the only emergency and critical care residency-trained veterinarian in Fort Worth, Arlington, Mansfield and the surrounding area. As an accredited emergency and cr... read more

Location details

5820 Interstate 20 West, Arlington, TX, 76017, United States

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3.72,161 reviews
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Kelsey Cretsinger's profile image
Kelsey Cretsinger 
8 years ago

I am writing this review a few months after my experience with I20 Animal Medical Center. My story has a happy ending which is why I haven't written a review sooner; I decided to focus on the gratitude I felt for my dog surviving a near death experience and resist the urge to explain the disgrace to veterinary medicine that I-20 Animal Medical Center is. So, this review is being written months later from a more logical state of mind and less emotional with the hope that it will save someone else from being taken advantage o... read more

Kelsey Cretsinger's profile image
Kelsey Cretsinger 
8 years ago

I am writing this review a few months after my experience with I20 Animal Medical Center. My story has a happy ending which is why I haven't written a review sooner; I decided to focus on the gratitude I felt for my dog surviving a near death experience and resist the urge to explain the disgrace to veterinary medicine that I-20 Animal Medical Center is. So, this review is being written months later from a more logical state of mind and less emotional with the hope that it will save someone else from being taken advantage o... read more

Aliyah Sanchez's profile image
Aliyah Sanchez 
8 years ago

These people do not care about your pet. My kitten was showing serious signs of some sort of illness. I rushed her in. They took her to the back and the whole time I was thinking they were assisting her.. just to find out an hour later they hadn't done anything except lay her on a heating pad. She died 10 minutes later. Do your research I wish I had googled their reviews. They were unable to provide me with any information about what was going on. 

Stephanie Clifton Patton's profile image
Stephanie Clifton Patton 
8 years ago

The blonde short chubby lady with tattoos the Dr asst is in the wrong profession. This is my second encounter with her during emergency hours. She has NO COMPASION FOR WHAT YOU ARE GOING THROUGH. She smiles but it's not genuine. It's like when she brings you the quote if 2000.00 she is smiling..she handled my sick cat like he was a piece of trash. I was the only person in there at 1:30 a.m and you would have thought they had a full house. She never lets you I had to I very cold not real you feel like you are a burden. The ne... read more

Alla Wilkins's profile image
Alla Wilkins 
8 years ago

Our beloved cat Sasha of 11 years was having urinating problems beginning the Mother’s Day weekend on Saturday. He was completely blocked that weekend and we had no choice but to take him to this veterinarian hospital to try to save him as nothing nearby was open. Being a holiday, the only clinic available was the I-20 clinic in Western Arlington. What a mistake was this place! After the vet had examined him, he stated that our only option was extensive blood work, x-rays, placing a catheter under sedation, hospital stay, al... read more

Angie Rosas's profile image
Angie Rosas 
recommend  Recommended
8 years ago

Love the people and the docs.. the only complain I have is that the rooms needs to be cleaned after each visit, the floor and chairs are full of hairs.. I don't want my puppy walking around licking other dogs or cats hairs and I went home covered in hairs as well from the chairs being completely covered 

Toni Cowen Holman's profile image
Toni Cowen Holman 
8 years ago

I was disapointed in the Tech that assisted Dr Kraft. Untidy, sneezing, coughing nasal congestion and talked to much about being a tech for so many years..Let the Doc do all the talking ..im 70 yrs old and felt disrespected that she kept calling me dear, hun etc....i have a name snotty nose little girl !!! 

Toni Cowen Holman's profile image
Toni Cowen Holman 
8 years ago

I was disapointed in the Tech that assisted Dr Kraft. Untidy, sneezing, coughing nasal congestion and talked to much about being a tech for so many years..Let the Doc do all the talking ..im 70 yrs old and felt disrespected that she kept calling me dear, hun etc....i have a name snotty nose little girl !!! 

Chavis Trey Higashi's profile image
Chavis Trey Higashi 
8 years ago

The boarding here is a joke. I picked up my dog with scratches on the neck, bleeding toes, cuts on the leg. She was pooping blood and they said nothing was wrong... she was a hyper dog but is different now. 

Frequently asked questions about I-20 Animal Medical Center

How is I-20 Animal Medical Center rated?

I-20 Animal Medical Center has a 3.7 star rating with 2,161 reviews. 

When is I-20 Animal Medical Center open?

I-20 Animal Medical Center is open now. It is open 24/7.