This profile has been claimed by the business owner or representative.
ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Forgets my password and remember me check box everytime
Business response:
We're sorry to hear this! We have passed this feedback along to our team to look into. Thank you!
Before the update I had absolutely no issues with it. Now it is extremely difficult to use. I cannot get my account numbers through the app, and every single time I have to use 2 factor authentication the screen glitches out. It also doesn't let me copy paste the code, so I have to go back and forth while the app is glitching to try and look at my account balance. It is making me seriously consider no longer using ICCU as a whole.
Business response:
We're sorry to hear this, Liz. We'd love to look into this with you. If you are still experience this issue, please feel free to reach out to us at 800-456-5067. Thank you!
Garbage. No help outside their operating hours. Just crash after crash. Poorly put together app and even worse support. If you're looking to make your credit score worse, this is the app for you.
Business response:
Hi Travis. We're sorry to hear this. We appreciate you taking the time to provide this feedback, and we have passed it along to our team to look into. Thank you.
I haven't been able to add payee or transfer money into my savings for over a week
Business response:
We're sorry to hear this, Ruth. If you are still experiencing this issue, please reach out to us at 800-456-5067 and we would be happy to look into this with you further.
It's really messed up. Jumping all around.
Business response:
Thank you for this review, Charlie. We're sorry to hear this, and we would love to look into this with you further. Please reach out to us at 800-456-5067.
Constantly says it doesn't "recognize this device" even though I've never used anything other than my phone I've had for years to sign in. Also doesn't have the option of sending the verification code via sms, only email. The email I have connected is slow as mud, so I never get the message in the "20 minute" time window that the code is good for.
Business response:
We're sorry to hear about this experience, Brittany. Thank you for passing along this feedback! We have passed this along to our team to look into.
Just force closes every time I try to open it. Restarted my phone, cleared caches, uninstalled and reinstalled and none of it has worked. Have to go to chrome to access my account now.
Business response:
We're sorry to hear this! This issue appears to be resolved, but if you are still experiencing this issue, please reach out to us at 800-456-5067 and we will be happy to look into it with you further.
Keeps crashing
Business response:
We're sorry to hear this, Joe. If you are still experiencing this issue, please reach out to us at 800-456-5067 and we will be happy to look into it with you further.
It kicks me out every time i try to log in
Business response:
We're sorry to hear this, Tommy. If you are still experiencing this issue, please reach out to us at 800-456-5067 and we will be happy to look into it with you further.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,959 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.