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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm so annoyed! Every year you do upgrades to this app and my phone is an android so more likely than not, my phone will no longer be compatible and the app quits working. This has happened to me twice. I guess convenience isn't meant for all your customers!
Business response:
Thank you for your feedback. We currently support our app for all Android versions 7.0-9.0, and since you have Android 8.0, the app should continue to be fully supported for your device. Please let us know if you run into any issues: memberservice@iccu.com or 1-800-456-5067.
Will no longer load hangs then just keeps crashing.
Business response:
Hi Chad, thank you for your feedback! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
can't login! when I try to login it just loads and then the app closes! please fix I really need this app!
Business response:
Hi Angelica, thank you for letting us know! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
Cant sign in after update.
Business response:
Hi Fabien, thank you for your feedback! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
I use to like this app a lot but now it won't even work just tells me my app has closed. Rather upsetting.
Business response:
Hi Tiffani, thank you for your feedback! On 2/14, eBranch was down and users could not log in to the app. That issue was fixed the same day. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
what happened cant get logged in?
Business response:
Hi April! On 2/14, eBranch went down for a bit, and this also made it so the app wasn't working. The issue was resolved that same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
Couldn't get the app to load my account. After 10 minutes of waiting the app finally crashed.
Business response:
Hi Clint, thank you for your feedback! On 2/14, our app wasn't working while eBranch was down, but the issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
I have had SO many problems with this app since Decemeber. All I want to do is check balance and transfer money between accounts and it just doesnt work half the time.
Business response:
Rebecca, thank you for letting us know! We are looking into the situation. It is true that on 2/14, eBranch went down, so the app also wasn't working, but the issue was resolved the same day. If you run into further issues, please contact us: memberservice@iccu.com or 1-800-456-5067.
App hasn't worked for the last two days, keeps crashing right after I log in. thought it was just my phone so I rest it, still didn't fix it so I deleted and reinstalled the app, still not working.
Business response:
Hi Kyle, thank you for your feedback! eBranch was down on 2/14, but it looks like you had this issue before eBranch went down. We are informing our development team and will look into the situation.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,960 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.