This profile has been claimed by the business owner or representative.
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor app. Doesn't allow me to rotate on my mobile device. Don't feel ICCU really care how bad this app is. How that for customer service?
Business response:
Thank you for your feedback, Kevin! We definitely care about our app and our members. We have shared your feedback with our development team.
every update screws up my phone. i cant do mobile deposits. now i cant even use ohone to do bill pay. sobfrustrating.
Business response:
Thank you for your feedback, Vanessa! We are looking into why this may be happening on your device. We apologize for the inconvenience and hope to have a solution soon.
the app constantly crashes. will not even open now. have to reinstall it everytime I want to use it. works for one use then crashes over and over again.
Business response:
Thank you for your feedback! We apologize for the difficulty. Please reach out to us at 1-800-456-5067 or memberservice@iccu.com and we can figure out why this is happening on your device.
thats just sad. cant see if my payment got into my account and if i got paid.😑😑
Business response:
Hi there! Our system was down yesterday afternoon, but all is working properly now. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
this app is ALWAYS crashing!
Business response:
Thank you for your feedback! Our system was down yesterday afternoon, but all is working properly now. Let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
iccu is awesome but this app is always updating and offline.
Business response:
Hi there! We have been making a few updates recently to create a smoother app experience for our members. Please reach out to us if we can help with anything: 1-800-456-5067 or memberservice@iccu.com.
It is a nice app when it's working. I like to keep an eye on my balance to make sure payments go through. Half the time it won't let me sign in. It trys to but just jumps back to the username screen and I'm not able to see my account information.
Business response:
Hi there, thank you for your feedback! We would love to help figure out why the app isn't keeping you signed in. Please contact us at memberservice@iccu.com or 1-800-456-5067 and we can help.
app not working keeps making me sign in over and over .fix it please use to love it before updating on the 14 of February
Business response:
Thank you for your feedback, Marty. Our team will look into the situation to figure out this situation.
I'm so annoyed! Every year you do upgrades to this app and my phone is an android so more likely than not, my phone will no longer be compatible and the app quits working. This has happened to me twice. I guess convenience isn't meant for all your customers!
Business response:
Thank you for your feedback. We currently support our app for all Android versions 7.0-9.0, and since you have Android 8.0, the app should continue to be fully supported for your device. Please let us know if you run into any issues: memberservice@iccu.com or 1-800-456-5067.
ICCU - Roll-up has a 4 star rating with 6,330 reviews.
ICCU - Roll-up is closed now. It will open on Monday at 9:00 a.m.