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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
it is not letting me log into my account
Business response:
Hi Sonny! We would love to help figure out why you cannot log in. Please contact us at memberservice@iccu.com or 1-800-456-5067 and we can help.
Everytime I open the app, it force closes. So I close it and start over. That's been going on since December 2018 when I got my new phone. Now I can't even use the fingerprint sign in. Everytime I select it, the app force closes over and over again.
Business response:
Thank you for your feedback, Nicki! We are looking into why this is happening with your device.
so app use to work great now i can't even login. i have contacted iccu support multiple times and was given different answers everytime. i was told i have to wipe my phone and redownload the app. um no. i have too much to do that with. Was also told i can't get help unless im logged in which i can't do. love the bank hate the app. if you have an android phone good luck with the app.
Business response:
Thank you for your feedback. We are sorry we could not fully help earlier. Our team is looking into why this may be happening on your device.
It's great when it works...It started crashing upon start up regularly but worked fine after relaunching but now it keeps crashing. I stupidly updated it again and now it won't work at all. This isn't to mention the weekly maintenance that doesn't allow me to log in online/app
Business response:
Thank you for your feedback, Cristian. We have shared this with our team. We have been making some major updates recently to improve the functionality of the app. Let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
don't work, crashed upon launch. called ICCU and they've patched it, but now can't get in as it is forcing facial recognition and I use fingerprints.
Business response:
Thank you for letting us know, Cory! Our development team is looking into why this may be happening. We are sorry we were not able to help earlier.
The legend has it that even decades later, when people would use thier phones instead of credit cards for routine money operations, ICCU will still make its members to install and open a separate app every single time they would want to turn off or turn on their checking or savings accounts.
Business response:
Thank you for your feedback, Igor! We are aware of our members' interest to combine card control with our main app, and we hope to one day have them integrated.
Poor app. Doesn't allow me to rotate on my mobile device. Don't feel ICCU really care how bad this app is. How that for customer service?
Business response:
Thank you for your feedback, Kevin! We definitely care about our app and our members. We have shared your feedback with our development team.
every update screws up my phone. i cant do mobile deposits. now i cant even use ohone to do bill pay. sobfrustrating.
Business response:
Thank you for your feedback, Vanessa! We are looking into why this may be happening on your device. We apologize for the inconvenience and hope to have a solution soon.
the app constantly crashes. will not even open now. have to reinstall it everytime I want to use it. works for one use then crashes over and over again.
Business response:
Thank you for your feedback! We apologize for the difficulty. Please reach out to us at 1-800-456-5067 or memberservice@iccu.com and we can figure out why this is happening on your device.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.