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Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will no longer load hangs then just keeps crashing.
Business response:
Hi Chad, thank you for your feedback! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
can't login! when I try to login it just loads and then the app closes! please fix I really need this app!
Business response:
Hi Angelica, thank you for letting us know! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
Cant sign in after update.
Business response:
Hi Fabien, thank you for your feedback! On 2/14, the app wasn't working properly while eBranch was down. This issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
I use to like this app a lot but now it won't even work just tells me my app has closed. Rather upsetting.
Business response:
Hi Tiffani, thank you for your feedback! On 2/14, eBranch was down and users could not log in to the app. That issue was fixed the same day. Please let us know if you run into any further issues: memberservice@iccu.com or 1-800-456-5067.
what happened cant get logged in?
Business response:
Hi April! On 2/14, eBranch went down for a bit, and this also made it so the app wasn't working. The issue was resolved that same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
Couldn't get the app to load my account. After 10 minutes of waiting the app finally crashed.
Business response:
Hi Clint, thank you for your feedback! On 2/14, our app wasn't working while eBranch was down, but the issue was resolved the same day. Please let us know if you run into further issues: memberservice@iccu.com or 1-800-456-5067.
I have had SO many problems with this app since Decemeber. All I want to do is check balance and transfer money between accounts and it just doesnt work half the time.
Business response:
Rebecca, thank you for letting us know! We are looking into the situation. It is true that on 2/14, eBranch went down, so the app also wasn't working, but the issue was resolved the same day. If you run into further issues, please contact us: memberservice@iccu.com or 1-800-456-5067.
App hasn't worked for the last two days, keeps crashing right after I log in. thought it was just my phone so I rest it, still didn't fix it so I deleted and reinstalled the app, still not working.
Business response:
Hi Kyle, thank you for your feedback! eBranch was down on 2/14, but it looks like you had this issue before eBranch went down. We are informing our development team and will look into the situation.
I had been using the app for months and it and the card control app worked great. During the last two weeks, though, it has stopped working and crashes EVERY TIME I try to log on to either app (I realize they work in unison). I have called customer support repeatedly to try to get some help and find a solution to the problem. The frustrating thing is I can get NO help from anyone. No one has any idea what's happening or that there is even an issue with the app.
Business response:
Hi Carol, thank you for your feedback! We are sorry you have not received help toward a solution. Our development team is looking into this situation to figure out what may be going on.
ICCU - Roll-up has a 4 star rating with 6,330 reviews.
ICCU - Roll-up is closed now. It will open on Monday at 9:00 a.m.