This profile has been claimed by the business owner or representative.
ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
75% of logins try to force me to create another account to log in to the same bank account
Business response:
Hi Ryan! Thank you for your feedback. Our team is looking into why this may be happening.
What is the point of having a remember me log in if I have to enter a password every time, this app is so bad it has been retrieving my account information for over an hour
Business response:
Hi Shaun! We support our app for Android 7 through 9, and it looks like you are using an earlier version. This may be why you are running into issues. Please reach out if we can help with anything: 1-800-456-5067 or memberservice@iccu.com.
Unfortunately the app has many technical issues the foremost being a constant crash at login. With each new update I would expect the app to get better, but it only brings more problems.
Business response:
Thank you for your feedback, Jon. We are looking into why the app may be crashing at login. Please reach out to us for further help: memberservice@iccu.com or 1-800-456-5067.
Having such a hard time logging in.....when it gives me a temporary password, it won't even work...getting frustrated...
Business response:
Kelsie, thank you for your feedback! We are not sure why this would be happening. We had some login delays before, but we resolved those with our recent update. Have you updated the app recently? Please reach out to us at 1-800-456-5067 or memberservice@iccu.com and we would love to help.
l did the app update and now my accounts won't load at all. It is version 3000.6.1.3673 and it does happen every time I log in
Business response:
Hi Brian, thank you for your feedback! We have heard of a couple issues like this, but we need some more details to troubleshoot and find a solution on our end. Does this error happen every time you login? What version of the ICCU app are you using? Please contact us and we will look into this: memberservice@iccu.com or 1-800-456-5067.
this app was working good on previous update, it is slow on new version.
Business response:
Hi Abe, thank you for your feedback! We have not heard this issue specific to the most recent app version. If you could please reach out with more detail, we would love to troubleshoot the situation: membeservice@iccu.com or 1-800-456-5067. Thank you!
wont let me check my bank half the time
Business response:
Hi there, we would love to help! Please contact us at memberservice@iccu.com or 1-800-456-5067 and we could troubleshoot the issue.
I gave it 2 stars because I think its dumb to be able to see a budget but not to be able to categorize my purchase straight from the app. I have to go online on a computer to categorize and I dont use a computer. Please add this ability to really be useful for budgeting and helping your customers know where they are spending their money.
Business response:
Hi Stephanie, thank you for your feedback! We are currently working on app improvements for the budgeting feature.
remote deposit kicks you out every time - wont work
Business response:
Hi Bryson, we are sorry to hear about this. We would love to help resolve this, and we need some details to troubleshoot it. Feel free to reach out to us at memberservice@iccu.com or 1-800-456-5067. At what part of the process do you get kicked out?
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.