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INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service on my vehicle. Excellent service from my advisor.
Business response:
We are grateful for your wonderful feedback about the outstanding service you received for your vehicle. It's fantastic to hear that your service advisor provided such excellent support throughout your visit. Your positive experience reflects our commitment to delivering quality automotive care and exceptional customer service. Thank you for choosing INFINITI of Scottsdale and for taking the time to share your experience with others.
Best dealership ever! From working the sales team to finance, 100% recommend! Josie, Jim, Andy, the best !
Business response:
We are absolutely thrilled to hear about your outstanding experience with our team! Your recommendation means the world to us, and we're delighted that you found our approach from sales through finance to be exceptional. It's wonderful to know that our team members made such a positive impression and provided the level of service that made your visit memorable. We truly appreciate you taking the time to share your experience, and we're honored to have earned your trust. Thank you for choosing INFINITI of Scottsdale for your ... read more
Juan made it perfect. The maintenance technicians were thorough, precise, on time and on budget.
Business response:
We are thrilled to hear about your outstanding experience with our maintenance service. Your recognition of the thoroughness and precision our technicians demonstrated truly means a lot to us. It's wonderful to know that we delivered exactly what you needed while staying on schedule and within your budget. Thank you for taking the time to share this positive feedback about your visit - it helps us continue providing the exceptional service our customers deserve.
I will continue to bring my Infiniti's to Andy Morgan at Infiniti of Scottsdale as they always fix it right the first time and only fix what's needed.
Business response:
We are ecstatic to hear about your continued trust in our service team! Your loyalty means everything to us, and we're thrilled that you consistently receive the quality repairs you expect. It's wonderful to know that our approach of getting things right the first time and focusing only on necessary repairs has earned your confidence. We truly value customers like you who take the time to share their positive experiences. Thank you for choosing INFINITI of Scottsdale for your vehicle's care - we look forward to continuing to... read more
Wonderful service from start to finish.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving wonderful service throughout your entire visit means so much to us. We take great pride in ensuring every customer feels valued and well-cared for from the moment they walk through our doors until they drive away satisfied. Thank you for taking the time to share your experience and for choosing INFINITI of Scottsdale for your automotive needs.
I was greeted by the service person as I was getting out of my vehicle. I was very happy with my service. It even took less time than I was originally told.
Business response:
Your positive experience means so much to us! We're thrilled that our team member provided such welcoming service right from the moment you arrived. It's wonderful to hear that your visit exceeded expectations, especially with the quicker than anticipated completion time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
You are always organized and look after your customers.
Business response:
We sincerely value your feedback about our commitment to organization and customer care. It means so much to hear that you feel well looked after when you visit us. Your trust in our team and services is something we deeply appreciate. We are honored to serve customers like you who take the time to share their positive experiences. Thank you for choosing INFINITI of Scottsdale for your automotive needs.
Infiniti of Scottsdale provides knowledgeable, efficient and friendly service.
Business response:
Thank you for taking the time to share your experience with our team. We are excited to hear that you found our service to be knowledgeable, efficient, and friendly. Your feedback means a great deal to us and reinforces our commitment to providing exceptional service to every customer. We appreciate you choosing INFINITI of Scottsdale and look forward to continuing to exceed your expectations in the future.
The service advisor are great, and always have been. The technicians are good as well. The biggest issue is the new service manager is unprofessional and the whole vibe has changed significantly since he stared. You can tell the service advisor don't care for him either. He clearly lacks the ability to be a leader, help his staff and make it a welcoming environment. The most concerning of all is that he avoids customers when there's an issue. I am assuming he doesn't want to or know how to handle conflict and provide resolut... read more
Business response:
We're sorry to learn that your recent visits haven't met the high standards you've come to expect from our team. We take your comments about our management and service environment seriously, as creating a welcoming and professional atmosphere for both our customers and employees is extremely important to us. Our Service Director, Jimi Bettino, would like the opportunity to learn more about your experience and address your concerns directly. Please reach out to him at jbettino@vtaig.com.
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,276 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.