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INFINITI of Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Infiniti of Scottsdale has been keeping my Q70 in great running condition for over 115K miles.
Business response:
Thank you for sharing your experience with us. We are glad to hear that we have been able to keep your Q70 running smoothly throughout all those miles. Your loyalty and trust in our service team over the years means everything to us. It brings us great satisfaction knowing that we have helped maintain your vehicle's performance for such an impressive mileage.
on time every time its what i like of the service.
Business response:
We are grateful to hear that our punctual service consistently meets your expectations. Your satisfaction with our reliable scheduling shows us that we are delivering on our commitment to respect your valuable time.
It was easy and they where very honest
Business response:
We are honored to hear that your experience with us was straightforward and that our team's transparency made a positive impression.
Juan was spectacular, efficient and kind answered all of my questions 10/10.
Excellent customer service as always, highly recommend! Juan Samayoa, our service advisor, was very professional, knowledgeable, and personable...he's the best!
The staff were friendly and helpful, didn't feel pressured at all.
I like how fast the smooth everything was. Infiniti of Scottsdale handled everything well and took all the worry out
Service was great, as always!
I live 4 hours away. Had to go to Phoenix for service. While everyone was friendly and helpful, on the way home into the drive about 2 hours, the "splash plate" or whatever guard it is under the engine came loose while on the highway at 75 mph making a horrible noise that I did not know what it was. I was lucky enough to be close to an exit so I pulled off and stopped. The splash guard fell off when I got out of the car. I immediately called customer service at the dealership and they said "sometimes that happens, the fasten... read more
Business response:
Safety and reliability are always our top priorities, and we regret that this situation left you in a concerning position, especially being four hours away from home. We understand how frustrating it must have been to hear that the fasteners were "old and destroyed" instead of having them replaced during your visit. Your feedback highlights an area where we can improve our communication and service processes to ensure that parts removed for recalls or repairs are reinstalled securely with the proper components. We're glad to... read more
Frequently asked questions about INFINITI of Scottsdale
How is INFINITI of Scottsdale rated?
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
When is INFINITI of Scottsdale open?
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.