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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great customer service,they fixed the problem and as always gave it a car wash
Went for an emergency battery replacement since battery no longer accepting charge and had to jump start 4x already and depleted my portable emergency battery jump starter. Had to go to the airport that day to bring a relative going to San Francisco and needed my QX60 to haul luggages. Dillon was able to help and got me the assistance needed to replace the battery and some additional check needed for service soon in just about an hour, and was able to make it to the airport in time and do some additional errands for the day.... read more
Got alignment done and Zak tek treatment.
Business response:
Thank you for choosing INFINITI of Scottsdale for your alignment and Zak tek treatment! We're glad you had a positive experience and appreciate you sharing your feedback. We look forward to serving you again.
Very professional people. Also very efficient operation.
Business response:
Your positive experience with our team means everything to us. We take great pride in maintaining high professional standards while ensuring our operations run smoothly for every customer. It's wonderful to hear that you noticed both the expertise of our staff and the efficiency of our processes. Your feedback reinforces our commitment to delivering exceptional service. We truly value customers like you who take the time to share their experiences.
The service was prompt and resolved my issue
Business response:
Thank you for your wonderful feedback! We're so pleased to hear that our team provided you with quick service that effectively addressed your concerns. Your satisfaction means everything to us at INFINITI of Scottsdale, and we truly value customers like you who take the time to share their positive experiences. We look forward to continuing to serve you with the same level of excellence in the future.
Good service Everyone was very nice Also gave me a loaner
Business response:
Thank you for sharing your positive experience with us at INFINITI of Scottsdale. We are delighted to hear that you found our service excellent and that our team members made such a positive impression on you. It's wonderful to know that providing you with a loaner vehicle helped make your visit more convenient. Your feedback about the quality of service and the helpfulness of our staff means so much to us. We truly appreciate customers like you who take the time to share their experiences.
Buying a car was faster and more efficient than I ever expected. I told them exactly what I was looking for and they were able to help me out even better than my expectations. I've already recommended to a few people so far.
Business response:
We're thrilled your car buying experience exceeded expectations! Thank you for recommending us to others - your trust means everything to us. We're grateful for customers like you!
It was OK. My main pet peeve that they did not put the correct mileage for my next oil change on my windshield. They put my current mileage that was on the car when they finished my service.
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand your frustration regarding the oil change sticker showing your current mileage rather than the correct mileage for your next service. This type of detail matters for keeping track of your vehicle's maintenance schedule, and we recognize how important accuracy is for our customers. Your feedback helps us improve our attention to these important service details, and we will share this with our service team to ensure proper pro... read more
The service was quick and through.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are pleased to hear that our service team was able to provide you with efficient and thorough care. Your feedback about the speed and attention to detail of our service means a great deal to our team. We understand how valuable your time is, and we work hard to ensure every visit is both comprehensive and respectful of your schedule. We truly appreciate your trust in us to care for your vehicle.
INFINITI of Scottsdale has a 4.6 star rating with 3,276 reviews.
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.