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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Everything was great. Easy in / Easy out. Kept informed.
Business response:
It's wonderful to hear that your visit was smooth and hassle-free from start to finish. We're particularly pleased that you found our communication effective throughout the process.
Juan was very helpful and attentive. The service was fast and efficient.
Business response:
We sincerely value your positive feedback about your experience with us. It's wonderful to hear that our team member provided you with such helpful and attentive service. We're pleased that you found the service both quick and well-organized, as delivering efficient care while maintaining quality is something we strive for every day.
Great every time I go. Friendly people to help me with vehicle maintenance
Business response:
We are delighted to hear about your consistently positive experiences with our team. It means so much to know that you find our staff friendly and helpful every time you visit for vehicle maintenance. Your loyalty and trust in our service team truly make our day.
Professional and accommodating to my timeliine.
Business response:
Your positive experience means everything to us. We truly appreciate you taking the time to share your thoughts about your visit. It's wonderful to hear that our team was able to work with your schedule and provide the professional service you deserved. We understand how important it is to respect our customers' time, and we're delighted that we could make the process convenient for you.
Accommodated my request by providing much needed loaner car. Great service.
Business response:
Your review is appreciated and we are thrilled that we could meet your needs with our loaner car service. We understand how important it is to have reliable transportation, and we are pleased that our team was able to accommodate your request effectively.
Car brought in for oil change and possible issue with oil pan, per recall alert. Oil change done well, no issue on oil pan - yay. Juan, my service rep for this visit, is terrific!
Business response:
Thanks for taking the time to share your positive experience with us, Mark! We're thrilled to hear that your oil change service went smoothly and that there were no issues with your oil pan after checking the recall alert. It's wonderful to know that our team was able to address your concerns thoroughly and professionally.
Best service advisor. I've been a customer of Infiniti of Scottsdale for 20 plus years, and always great service
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your loyalty as a customer for over two decades truly means the world to us. It's heartwarming to know that we've consistently provided you with excellent service throughout all these years.
It was a great experience to have my car inspected and serviced there
Customer Service Competency
Business response:
We are delighted to know that our team met your expectations during your experience with your INFINITI Q50 PURE. Your recognition of our staff's expertise and professional service means a great deal to us. We take pride in providing knowledgeable assistance and maintaining the high standards that INFINITI owners deserve.
INFINITI of Scottsdale has a 4.6 star rating with 3,182 reviews.
INFINITI of Scottsdale is closed now. It will open at 9:00 a.m.