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Inlet Tower Hotel & Suites
- Hotels
- Anchorage, AK
About this business
Location details
1020 W 12th Ave, Anchorage, AK, 99501, United States
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The early check-in and the daily complimentary breakfast were the only good aspects. Everything else left SO much to be desired, so much so that I would not stay there again or recommending it to anyone. If all you care about is cheap then go for it.
Business response:
We express our deepest apologies for not being able to meet your expectations. Thank you for staying with us.
Online i was quoted 61 a night. Got my bill for 170. 👎
Business response:
Good Morning When did you check in and check out? What is your last name so I can verify your charges?
Business response:
We are sorry you did not enjoy your stay. We will continuously improve and hope you consider revisiting our hotel. Thank you for staying with us.
Did not stay there was treated bad on the phone by worker wasn’t going to go there and be treated bad in person
Business response:
We are sorry you had an unfriendly experience with one of our staff.
The cleaning service was horrible. We arrived with soda cups and floss picks on the TV console and a dirty sock on the floor. This was not removed after the cleaning service came and she did not vacuum! We were over charged for our room. The front desk lady did fix the charge and decreased our fee for the room due to the uncleanliness.
Business response:
We are so sorry that there was an issue with the cleaning service. We will work with our housekeeping staff to prevent similar issues from occurring. Thank you for the feedback.
Very dirty, cleaning service not friendly towels dirty bed sheet dirty the room was very dirty
Business response:
We are sorry we did not meet your expectations. We have let our housekeepers know.
Terrible property.As an international traveller with no phone there was no way to contact the hotel for shuttle service. Had confirmed my arrival twice but still had to wait 1 hour for shuttle. Room was old and rundown with no hot water. Woman at counter on arrival told me I had no breakfast included, yet I found out in the morning I did have it included but had already bought my brekky elsewhere. Very cheap, old rundown property. As a travel agent I'll definitely not recommend this property to anyone, not my clients or frie... read more
Business response:
We are sorry that we were unable to meet your expectations. Thank you for staying with us.
Stayed at the Towers. My sister and niece had one room and I had another room. Her shower head falls off at 9 p.m. The understaffed does nothing about that problem. Woke up in my room to a loud tv in the adjacent room at 6. Room has had previous smokers in it. . Musty. Couldn’t get a partial refund because it was booked through Expedia. But they offered us a cup of free coffee on the way out and said have a nice day. That’s what $68 will get you. Oh well.
Business response:
We deeply apologize for the issues with your stay. Thank you for staying with us.
So I show up for check in. Wanting to pay cash. They demand 250$ cash for deposit and the price changed. Well I didn't want to hand over all my cash before dinner and what not. So instead I stayed with a friend. I get up this morning and they had tried to bill me anyway after I had shown up and determined I wasn't doing it that way. I'm about to head down and make a manager cry.
Frequently asked questions about Inlet Tower Hotel & Suites
How is Inlet Tower Hotel & Suites rated?
Inlet Tower Hotel & Suites has a 3.3 star rating with 2,585 reviews.
When is Inlet Tower Hotel & Suites open?
Inlet Tower Hotel & Suites is open now. It is open 24/7.