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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
NATALIE M.'s profile image
NATALIE M. 
on Birdeye

a year ago

Excellent service! Todd Roberts car refinance 

Business response:

Natalie, thank you for taking the time to leave us a review and we are thrilled to hear that you had an excellent experience with us! We are glad that Todd was able to assist you with your car refinance. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Beverly L. J.'s profile image
Beverly L. J. 
on Birdeye

a year ago

Customer Service rep was courteous, friendly & efficient! In & out in no time!! 

Business response:

Beverly, thanks for leaving a 5-star review for INOVA Federal. We're thrilled to hear that our team member provided you with efficient and friendly service. It's our priority to make banking a pleasant experience for all our members. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Richard E.'s profile image
Richard E. 
on Birdeye

a year ago

Great job and customer service James did a great job 

Business response:

Richard, thank you for taking the time to share your feedback about your experience with us at INOVA Federal. We are thrilled to hear that James provided you with excellent member service and earned a 5-star rating from you. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

STACY P.'s profile image
STACY P. 
on Birdeye

a year ago

Melissa southern was great and professional. She helped me step by step! I really did appreciate her! I would give her 10 stars if I could! Thank you so much Melissa southern! 

Business response:

Stacy, thank you for taking the time to leave such a positive review for Melissa. We are thrilled to hear that Melissa was professional and helpful throughout the entire process. We appreciate your recommendation and hope that you continue to have a great experience with us.  

Tynetta W.'s profile image
Tynetta W. 
on Birdeye

a year ago

Good morning Joan! Yesterday on 6-15-23 I walked into INOVA feeling defeated due to Identity Theft on me first time. You explain my next steps and assured me things will be ok. Thank you ☺️ 

Business response:

Tynetta, thank you for taking the time to leave a review for INOVA Federal! We are so glad to hear that Joan was able to assist you during a difficult time. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

KARLENE PATTERSON R.'s profile image
KARLENE PATTERSON R. 
on Birdeye

a year ago

Tiffany did an excellent job she provided the info that I need and was very patient and professional 

Business response:

Karlene, thank you for taking the time to leave us a positive review! We're thrilled to hear that Tiffany provided you with excellent service and was both patient and professional. We strive to provide our members with the best member experience possible. Thank you for being a member of INOVA Federal!  

Gerald A.'s profile image
Gerald A. 
on Birdeye

a year ago

Working with Brandy was easy and rewarding! Thanks! 

Business response:

Gerald, thank you very much for taking the time out to leave a great review for INOVA Federal! We are thrilled to hear that Brandy was able to provide you with excellent service and make your experience easy and rewarding. We look forward to serving you in the future!  

Alicia Faye N.'s profile image
Alicia Faye N. 
on Birdeye

a year ago

ALWAYS GREAT SERVICE! 

Business response:

Alicia, thank you for taking the time to leave us such a positive review! We are thrilled to hear that our service always meets your expectations. We’ll continue making sure that our member’s financial goals are Always Within Reach! 

Eric V.'s profile image
Eric V. 
on Birdeye

a year ago

a wonderful financial institution. INOVA helped me set up savings accounts for my two young sons and were incredibly hospitable to us. My sons now love to visit "their bank" for deposits and withdrawals and are always welcomed warmly and treated with respect. I am so thankful to have found INOVA for our family banking needs. 

Business response:

Eric, thank you so much for taking the time to share your positive experience with INOVA Federal. We are thrilled to hear that we were able to meet your family's banking needs and create a welcoming environment for your sons. We truly appreciate your kind words and look forward to continuing to serve you in the future.  

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.