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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding Customer Service Jared Feldman was most helpful to me when I placed the wrong iTrust Capital account number on my rollover paperwork and agreed to personally shepard my rollover checks into being deposited into my iTrust account. Outstanding customer service, Thank you Mr. Feldman.
Business response:
Thank you for sharing your positive experience with Jared. It's great to hear that he went above and beyond to assist you with your rollover process. Please reach out if you have any additional questions or concerns.
I requested a rollover conversion from… I requested a rollover conversion from traditional to roth. Within a day I was contacted by a customer service person and completed the paperwork the same day. The rollover conversion was executed seamlessly all that same day. Easy process.
Business response:
Thank you for sharing your positive feedback with our client experience team! If you have any further questions or concerns, please don't hesitate to contact us.
Greatness from the customer service to the low low fees to the UI Love it
Business response:
Thank you, John! We appreciate your feedback.
Talking with a representative was easy… Talking with a representative was easy when I had questions at sign up , they called when promised. The site is easy to monitor and understand buying ,selling , and staking your assets.
Business response:
Thank you for taking the time to share your positive experience with us, Michael! Please reach out if you have any additional questions or concerns.
I had a very specific IRA question I had a very specific question about an IRA contribution and to which Tax year it applied. Within less than 24 hours, I had a specific / detail answer from Jared Feldman. Great doing business with iTrust Capital.
Business response:
Thank you, Denis! We take pride in providing excellent client experience, and we're glad that Jared was able to assist you.
Great experience so far! Great experience so far!
Business response:
Thank you for the positive feedback, Yulie!
It was handled within minutes of… It was handled within minutes of sending in the request and very professionally!
Business response:
Thank you, Shawn! Please reach out if you have any additional questions or requests.
Customer Service was extremely helpful… Customer Service was extremely helpful and professional. It took one quick phone call to resolve my issue. Many thanks!
Business response:
Excellent customer service is what we strive for. Thank you, Ricardo!
Prompt response. I have been a client of iTrust for just about a year and each time I've needed to reach out for customer service I have been blessed with getting a very prompt response. As we all know, iTrust is a company that we're trusting in to help grow our retirement accounts and there's nothing more nerve racking than worrying about responses that are critical to our peace of mind. Recently I came upon a situation where I needed customer services help and in less than 24 hours I had a response and they went so far as ... read more
Business response:
Thanks for the feedback and being a part of the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,848 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.