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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
iTrust Capital is a great alternative… iTrust Capital is a great alternative to a traditional mutual funds IRA. Cryptocurrency and blockchain tech is the future of everything and iTrust is providing a valuable product and services. We are in a drawdown currently but another crypto boom is on the near horizon. We rolled over 2 Traditional IRAs with iTrust and we ain't never going back.
Business response:
Thank you for choosing us! Have fun on the platform!
EXTREMELY POOR AND NONEXISTENT CUSTOMER SERVICE It appears that this is the only platform where iTrustCapital is responding. What is going on with ZERO follow-up month after month after month with my pending funds?? I have emailed and emailed with zero follow-up. There is no longer ANY phone number to contact and investors need to know that iTRUST is #NOTRUST at this point. This needs to be resolved ASAP. I have been patient for months but this I promise you WILL blow this out of the water so all other investors are aware. I... read more
Business response:
Hi Sandra, Thanks for working with us today to get this back on track, and we are once again terribly sorry for the miscommunication. Please make sure to select 'Message Us' on your dashboard, or email info@itrustcapital.com if you don't hear back from our team in a timely manner. It's not like our team to be unresponsive.
Easy setup for a crypto IRA Easy setup for a crypto IRA. Simple setup and known fee structure.
Business response:
Thank you, David! Have fun on the platform
Absolutely trash company Absolutely trash company, not only charge 1% fee on your crypto purchases, but also sell you more expensive than the actual market price, so you will realize a drop immediately after you purchase it. Trash.
Business response:
Hi Daniel, We are sorry you feel this way. Our 1% trade fee and market prices are amongst the most competitive in the Crypto IRA industry.
Struggle to deposit funds into IRA… Struggle to deposit funds into IRA account!
Business response:
Hi Ben, We are sorry you feel this way. It looks like you were able to fund your cash contribution within the specified time period for ACH payments of 3-5 business days. We do not see any inbound emails from you regarding any other outstanding inflows. Please reach out to clientrelations@itrustcapital.com with further questions.
Wrong develpment focus So far, they have failed to provide basic trading options like limit orders of any kind or stop limits. Instead they've chosen to focus their time on creating a mobile app that is not available on android. Basic functions available to everyone on their website would have been appreciated before they went fluffing iPhone users with a weak mobile experience.
Business response:
Hi Andrew, Thanks for the feedback. We will have a new feature coming later this quarter that will allow our clients to schedule and execute transactions when they are not at their devices. We appreciate your patience and being a part of this community!
I am so happy that I found Itrust… I am so happy that I found Itrust Capital. Crypto is growing their adoption exponentially. They are very profession and want to help in anyway that they can. Costs are cheap and to be able to grow your wealth tax free, you can’t beat that!
Business response:
Thank you for choosing us, Michael! Happy investing!
R U sick of offerings in the stock market The best way to invest in crypto, IRA. Bitcoin in my IRA people!
Business response:
Great insight, Jeremy. Thank you for choosing us!
Overall satisfied with iTrust so far Overall satisfied with iTrust so far, many questions can be answered with FAQ section of support. Be patient with investing, crypto is volatile and this is a new company on the cutting edge of an emerging technology sector. Here are the Pros/Cons I have experienced: Pros: Ability to invest in a combination crypto/gold/silver for a Roth IRA Fees are reasonable Allows roll overs from prior investments Cons: Length of time to fund Limited number of cryptos available Live customer service onl... read more
Business response:
Thank you for your review; we really appreciate your patience. Enjoy the platform!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,349 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.