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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.816,848 reviews
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Angel's profile image
Angel 
3 years ago

Your Rollover Process SUCKS!!! First, the rollover process was absolutely horrible. My check was mailed to you and received on a Wednesday morning, you said it would be processed after a 3day hold or something. well by Friday it still had not even been processed and the 3-day timer did not start. I didn't have access to my money for almost two weeks after you received it. I had two accounts a ROTH an a traditional, and the traditional was held up even longer and I was not able to start trading. the prices during that time wh... read more

Business response:

Hi Angel, We're sorry you feel this way. We will be adding the ability to set more than one Conditional Transaction in the very near future. We are continuously looking to improve our processes and procedures, and hope to win back your favor sooner than later. Thanks for being a member of our community. 

customer's profile image
customer 
3 years ago

Great service Great place to get into crypto! Very easy to use the website is awesome. You have multiple options for accounts . Questions are answered promptly! 

Business response:

Thank you for choosing us, John! Enjoy! 

Allen Waits's profile image
Allen Waits 
3 years ago

Nothing Compares to Crypto No monthly fees with only 1% for trades, I like it. Every year hopefully I can put in the max amount because I believe crypto will outperform anything in the future even equities. 

Business response:

Great insight, Allen! Thank you for choosing us! 

Mac Wil's profile image
Mac Wil 
3 years ago

If you don’t have a Roth IRA to trade… If you don’t have a Roth IRA to trade crypto tax-free you need to get one. I am pleasantly surprised I wish I did this a year ago. 

Business response:

Thank you, Mac! 

Bryan B's profile image
Bryan B 
3 years ago

Easy Process - Exceeded Expectations iTrustCapital made the process easy of requesting funds from my traditional IRA and transferring into the Crypto. From account creation to account funding in under five days exceed all my expectations. 

Business response:

That's what we strive for! Thank you, Bryan! 

Ron M's profile image
Ron M 
3 years ago

We have 3 accounts with iTrust We have 3 accounts with iTrust. I had some concerns about the current state of the crypto market and emailed a corporate officer. I got a response back immediately and he addressed my concerns. Additionally, they recently sent out a great letter to their clients assuring us that they are taking every precaution with our funds to ensure long term growth and security. I really appreciate their proactiveness and response. 

Business response:

Thank you, Ron! Please reach out to us if you have any additional questions or concerns. 

lsh's profile image
lsh 
3 years ago

4 out of 5 stars...still need staking rewards 4 out of 5 stars only for the fact that staking is not available. I have been told (awhile ago) that this feature would be available. Still waiting but once that feature is added I would give a 10 star review out of a 5 star choice. Having your investment grow and support blockchain protocols is extremely important for the success of the protocol. Therefore; setting up a crypto IRA that supports the success of the protocols is a NO BRAINER!!! Thanks again for the outstanding cust... read more

Business response:

Thank you, Scott! Stay tuned. 

CryptoMama's profile image
CryptoMama 
3 years ago

Super Simple It was easy to schedule a phone appointment and the platform is super simple to use. I also love the added limit buy/sell function as well as the lower $500 deposits. In my opinion, it is the safest way to store your crypto for "future you", especially if you do not own a Ledger Nano (which I use). The biggest plus is with my Roth IRA I never pay taxes on any of my gains! Makes me a happy girl! 

Business response:

Thank you Crypto Mama! This is why we do what we do! 

Christopher Michael Meyer's profile image
Christopher Michael Meyer 
3 years ago

Very easy platform to navigate through… Very easy platform to navigate through and their Customer service response is Five star in my Book. I highly recommend Itrustcapital to anyone thinking about long term investing. I look forward to seeing them add more crypto assets in the future. 

Business response:

Hello Christopher, Welcome to the iTrust Capital community. We are happy to have you onboard! 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 16,848 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open on Monday at 7:00 a.m.