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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was able to get on the phone with… I was able to get on the phone with Josh B. at ITRUST Capital. He was extremely friendly and was able to walk me through the steps, one by one, to move some of my crypto from one exchange over to ITRUST. He stayed on the phone through the process to make sure everything went through correctly. Seeing as how this was the first time I have attempted to move my crypto, having someone like Josh on the phone made all the difference. If customer service and feeling confident with your crypto is... read more
Business response:
Thank you, John! We’re proud to have team members like Josh who go above and beyond, and we’re excited to continue supporting you.
Mr Romeo is the best Human been I ever met He… Mr Romeo is the best Staff met in the crypto stack and ETF He is so knowledgeable, with a great mental resistance for the ITrust account process and Digital Roth IRA transfer process Mr Romeo helped me for having 2 FA He had an excellent visualization of each detail and ahead of time that makes him unbelievable intelligent and practical and adjustable to my needs and my knowledge in the field Mr Romeo helped my to create the account with ITrust Capital In fact it was the beginni... read more
Business response:
Thank you, Vasilica! Romeo's dedication to guiding you step-by-step, addressing every detail, and ensuring a smooth transfer truly reflects the care we strive to provide for all our clients
great platform for crypto great platform for crypto
Business response:
Thank you for the positive feedback, Cisco!
Amazing Customer Service The responsiveness and professionalism of the customer service folks at iTrustCapital is absolutely top notch. Stacy L. in particular was incredible to work with. This is how customer service should be at every company especially institutions in the financial industry safeguarding folk's assets. Businesses involved in crypto are notorious for their terrible or non-existent customer service which makes the experience at iTrustCapital stand out even more. It is worth noting that my experience working w... read more
Business response:
Thank you! It’s our mission to provide the highest level of service, and we’re proud that our commitment to responsiveness, professionalism, and client security stood out to you
Outstanding customer care Romeo was very knowledgeable and helpful. This is my first venture into online IRAs. Romeo was patient with me and walked me through the process of buying crypto in my IRA account. Thank you
Business response:
Thank you, Darrin! s! We're so glad to hear that Romeo was able to guide you through your first experience with an online IRA and make the process of buying crypto clear and approachable.
Always a great experience with iTrust customer service! I was helped by Josh Alvarez and I couldn’t be happier with my experience. He responded to my questions quickly and was very pleasant to interact with. I needed a request expedited and he was able to push it through for me which helped more than he knows. Overall I really enjoy my experience with iTrust capital so far, and my interaction with Josh was just another example of a great experience with a great company! Highly recommend to anyone looking to invest some of th... read more
Business response:
Thank you, Andrew! It's great to know your experience with us has been positive from the start, and we’re proud that Josh’s service reflects the level of care we strive to deliver.
Five Star David Cruz help me set up my… Five Star David Cruz help me set up my Non-IRA Crypto account. Mr. Cruz was patience, did his homework before responding and executed my accomplished goal in less than 30 minutes. Thank you, MR. Cruz! Todd
Business response:
Thank you, Todd! We’re happy to hear that David Cruz provided five-star service while helping you set up your PCA.
Great iTrust experience with my Rollover and Conversions I have had an iTrust Capital account for over 4 years and have been building my Crypto Portfolio. I recently rolled over 401K Funds to my iTrust IRA with both Converting a traditional to Roth and a Roth to Roth. iTrust support was great. Jessica did an excellent job explaining the process and timeline on both the Rollover and Conversions. She kept close communication with me and let me know my different options along the way. Thank you iTrust for building such a great ... read more
Business response:
Thank you, Robert! We're so glad to hear that your recent rollover and Roth conversions went smoothly and that Jessica provided clear, consistent communication throughout the process.
Excellent and timely response to my… Excellent and timely response to my issue with transfer of my crypto. All the questions were answered to my satisfaction.
Business response:
Thank you, Sreeramaiah! We are so glad that you were satisfied with our team's timely response.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,864 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.