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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Glad to Have My Crypto in a Secure Institutional Account Julian Jenkins has been my main contact throughout the process of transferring my crypto holdings to a PCA at Itrust. While the process was challenging for me, he remained helpful, professional and friendly the whole time. As a result, I plan to refer other friends and relatives to Itrust.
Business response:
Thank you, Jim! We're happy to hear that Julian was able to simplify the process for you. We appreciate your recommendation.
Romeo was a huge help Romeo was a huge help! I had a question regarding whether or not the rolling over of my crypto traditional IRA to crypto roth IRA would forfeit my position in my particular cryptocurrency. He not only answered my question but he took the initiative to verify the answer with his colleagues. This really put me at ease and it demonstrated to me that Itrust has excellent customer service. Thanks again Romeo!
Business response:
Thank you, David! We're so happy to hear that Romeo provided such thoughtful and thorough support.
Fuji and Jeff made for a smooth Roth IRA conversion Fuji and Jeff made sure that my Roth conversion went smoothly. I had staked a small amount of one crypto and did not realize that everything else would convert to my Roth IRA except for that one crypto. Once I unstaked it, they were able to get the conversion done on that remaining crypto and did not charge an extra conversion fee. I was pleased that it was done so quickly.
Business response:
Thank you, Sue! It's great to know Jeff and Fuji resolved everything quickly and fairly, and we appreciate your recognition of their helpful support.
David Cruz and the iTrust Capital Team Working with David Cruz and the iTrust Capital Team has been an exciting experience. I am new to cryptocurrency trading, so I needed a lot of handholding. David Cruz and the rest of the iTrust Client Services Team were absolutely amazing! They helped me through the entire account setup process. I transferred my capital from my Roth IRA, to my iTrust Capital Roth IRA account. I experience ZERO problems and everything went smoothly. I always texted David Cruz and he got back to me within ... read more
Business response:
Thank you, Jason! It’s wonderful to know that David provided quick, responsive, and knowledgeable support every step of the way. We appreciate your trust, your recommendation, and your kind words.
Won't do the right thing. Tried to sign up and in the vetting process, they said 'something flagged' and asked me to provide crazy amounts of personal info. I understand that, but when asked what flagged as I have a larger concern about this, they only protected their own interests. Dont bother, if they cant do the right thing to explain to me why my info is flagging, then I cant trust them to do the right thing in a bank issue. Explained this to their representative, and got the same vague jargon about algorithms and regula... read more
Business response:
Hi Jason, the documentation that we’re requesting is standard for identity verification. In this day and age, with instances of social engineering and identity theft on the rise, it's only natural for our company to be cautious when a new user is flagged during verification.
I am so glad that I discovered ITrust… I am so glad that I discovered ITrust Capital for my cryptocurrency investments. Their customer service is A+.
Business response:
Thank you, Sharon! We are honored that you chose us to support your crypto journey. Feel free to reach out with any additional questions.
Protect your long term crypto growth Great place to protect your crypto for the long run!
Business response:
Thank you, Kody! We appreciate your trust in us.
First time and it was easy! I had never before purchased any kind of crypto currently. I signed up with iTrustCapital and was lucky to get into contact with their rep David Cruz. He was awesome! Walked me through the process from beginning to end with precision, professionalism, and answered all my questions on the spot. I am recommending iTrustCapital and David Cruz to all my family and friends.
Business response:
Thank you, Chaz! It’s great to hear David made the process clear and comfortable from start to finish. We truly appreciate your recommendation.
I transferred my crypto from an… I transferred my crypto from an exchange into an a iTrustCapital PCA. Easy and painless process. I worked with Josh B who was clear, concise, and timely in his responses. He was helpful and professional. Thank you!
Business response:
Thank you, Kevin! It is great to know that Josh could support you through your process. Feel free to reach out to us with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,864 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.