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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great security for crypto I moved to ITrustCapital mostly for security reason because my previous provider kept all the funds in hot wallets. ITrustCapital takes a much more robust approach to security. Also, I’ve had two experiences with their customer service and it’s been great!
Business response:
Thank you, Tolen! Protecting our clients’ assets is a top priority and we appreciate your kind words.
Today I needed some assistance with my account. Today I needed some assistance with my acct and Lucas was fantastic ! He adjusted his schedule and made time available for me to complete the task. He made me feel comfortable and not rushed during the process. I highly recommend iTrust and Lucas for any crypto needs.
Business response:
Thank you, Roy! Lucas' dedication to client care truly reflects the values we strive for at iTrustCapital. We appreciate your recommendation and are grateful to have you with us.
Wonderful experience, highly recommended! Super smooth experience with this whole process. My account was funded very quickly. I received emails from iTrustCapital walking me through the whole process of converting some of my SIMPLE IRA to the ROTH within iTrustCapital. I’m very excited to start buying my favorite crypto inside iTrust. Fuji Tan, and Jeff were very helpful and knowledgeable. Thanks a bunch!
Business response:
Thank you, Jason! We're so glad to hear that your account setup and funding process went smoothly. Welcome aboard.
Unprofessional and Disrespectful Experience with iTrustCapital My experience with iTrustCapital was unprofessional and frankly insulting. I dealt with Megan S., a Sr. FinOps Specialist, who was consistently rude and dismissive. She failed to answer all of my questions, then requested ID verification, which I submitted promptly. I was told it matched — only to then be informed, without any explanation, that they would not be opening an account for me. When I asked for clarification, I was simply told to “go find another compa... read more
Business response:
Hi Jeff, It appears that you were unable to pass our verification process at this time. We were not rude to you. We gave you multiple opportunities to provide the documentation needed to proceed, but you were unable to do so.
Bryan is an amazing advisor Bryan is an amazing advisor ! I am new to crypto and just starting out! Bryan was very patient and helped me with so many questions I had! After speaking with Bryan I feel so much better about my investments!! Thank You Bryan!
Business response:
Thank you, Buck! It’s important to feel confident in your investments, and we’re glad Bryan helped make that happen.
Really Grateful for Excellent Customer Service Really grateful that Mo/Mohannad took my iTrustCapital support call, as a crypto newbie, l needed lots of help, but Mo was able to explain everything simply so that anyone could understand what to do with their new account. I also asked what would happen if the company folded. Located In the terms and conditions, my investment is not part the company’s assets and will be passed to another solvent company if this ever happened. Everything was explained in a straight-forward and s... read more
Business response:
Thank you, Janice! It’s important to us that everyone, whether brand new or experienced, feels confident and well-informed when using our platform.
ITrust Capital Review I'm new to ITrust Capital and excited to start investing in XRP and Bitcoin. There were some issues connecting my bank account to the ITrust app. After calling and getting connected to David Cruz, he patiently guided me on what I needed to do. Thanks David for being patient and helping me through the process. Samuel
Business response:
Thank you, Samuel! We are excited to support your financial journey ahead.
I Trust Capital can be trusted pun… I Trust Capital can be trusted pun intended. I am technically challenge they have a staff that will answer the phone. They also have an AI. I forget what it’s called but it will help you, but it is easy to invest in crypto gold and silver. And that’s what’s going on today. They got Roth IRA IRA rollover and also now personal accounts to buy crypto and stuff. Where can you go wrong nowhere.
Business response:
Thank you, Raymond! We’re grateful for your trust in our platform and look forward to continuing to support your financial journey
I have been dealing with ITRUST CAPITAL… I have been dealing with ITRUST CAPITAL for awhile. I must say they have improved lately and the service I got recently with the team especially Romeo was top and the Follow-ups even better. Also, I recommended a crypto that they dont have yet in their assets called PROPY which is the pioneer Real Estate on blockchain. Pure RWA and they will be looking into that. Cheers to all. Saludos to Romeo.
Business response:
Thank you, Sam! We are glad you had a good experience with our team, especially Romeo.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,866 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.